Full-Time / Remote
Locations:
Remote Potential in Michigan - Michigan, USA
Wackerly - Midland, MI 48640, USA
Job Details
Are you passionate about leadership and data analytics, with a proven ability to drive strategic progress and inspire teams? If so, the Business Intelligence Leader role may be for you! Lead a dedicated team, turn data into impactful strategies, and make a real difference. Join us and take your career to the next level!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace out true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
BUSINESS INTELLIGENCE LEADER I
Exempt
Reports to: Strategic Development Director
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential Duties
- Through leadership, create an engaging environment for team members to allow for development.
- Develop a team that has a passion for strategic progress and strives to put our data to the best use.
- Ensure the use of data analytics and intelligence as a core function of our business processes and decision-making. Support the organization with insights and predictive models to produce improved results and impact.
- Generate valuable, evidence-based and actionable insights that drive growth, maximize efficiency, and reduce friction for our employees and members. Focus on people-to-people interactions, storytelling, knowledge sharing and innovation.
- Provide governance on the configuration, functionality, applicability, and usability of data management, data analytics, and data visualization solutions, including peer data, member data, voice of the employee, voice of the member, and industry data.
- Supports development and implementation of the strategic plan and roadmaps.
Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
- Lead a member first mindset, developing a data informed position on who current and target markets are; implement strategies and tactics that grow the credit union and retain valuable members.
- Maintain data management operations in line with strategy; keep all team members informed and supported.
- In relation to internal research: interpret and storyboard all data to raise the knowledge level of others; advise on utilization of the results. Develop scorecard to set benchmarks and recommend necessary improvements.
- Lead employees of the Data Intelligence team, interviewing potential employees, arranging work schedules, maintaining, and submitting records on employee hours, and developing performance. Coach team to use effective research and analytical skills.
- Lead the planning, execution, and delivery of enterprise and departmental projects, ensuring they are completed on time, within budget, and meeting stakeholder needs.
- Assist Strategic Development Director with internal research and data collection dependent on the needs of the strategic plan. Collaborate with and assist teams in conducting external research.
- Assist the Strategic Development Director to develop and deliver an annual team strategy that aligns with corporate and business level strategies; work with team to connect strategy to performance goals and report on progress to Strategic Development Director each month.
- Own and manage data systems. Creating and maintaining procedures for critical system functions and ongoing maintenance.
- Develop, maintain, and track departmental budget including systems costs, annual fees, education, etc.
- Provide reporting and analytical support to business unit initiatives and ongoing business operations.
- Build relationships and encourage collaboration among internal departments and outside firms/vendors to ensure successful executions.
- Help to identify and communicate any foreseen roadblocks or challenges interfering with strategic progress.
- Interface with staff and/or members as needed to convey intended goal.
- Offer insight, thoughts based on experience, and ideas on strategies and projects to ensure positive outcomes.
- Attend educational opportunities and meetings as required. Prepare pre and post write-ups on the educational experience and ideas for implementation.
- Assist with reporting on strategic measures of success.
- Fulfill other duties that may be assigned outside of the above specifics.
Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
- Works autonomously
- Understands deadlines and does what is necessary to meet them.
- Team oriented with service levels on top of mind.
- Highly organized
- Produces accurate work results.
- Readily keeps others informed through clear verbal and written communication.
- Presents a professional image.
- Maintains a high level of knowledge of credit union products and services.
- Strives to exceed credit union, department, and personal goals.
- Maintain confidentiality with sensitive information.
- Must possess excellent oral and written communication skills.
- Must possess strong organizational, analytical, and problem-solving skills.
- Confident personality with ability to offer solutions and make decisions.
- Ability to work overtime, attend meetings, seminars, and travel.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to move or transport up to 25 pounds.
- Able to remain stationary for 2-4 hours at a time.
Work Environment
- Must maintain a neat and orderly work area.
- Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
- Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
Education and Experience
- Three to five years similar or related experience
- A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
- One to three years of experience in management or supervisory capacity.
- Five years to ten years of data analytics or related experience.
- Knowledgeable with SQL server integration services, stored procedures, views and extract, transform, load (ETL).
- Knowledgeable with Microsoft SQL Server Reporting Service, including the ability to design, develop, and integrate data sources to support reports using SQL server analysis services data source.
- Skills in Microsoft Word, Excel, and Outlook
