Working/Functional Title
Health & Nutrition Operations Coordinator
Position Summary
Michigan State University Extension is committed to fostering a welcoming and inclusive organization, which requires all staff to contribute towards a vision for success. Diversity, equity and inclusion are central to our work, regardless of title or position within the organization. This means that all staff at MSU Extension are dedicated to the following:
- We work together to ensure that programming is delivered to diverse audiences, produces equitable impacts for all participants, and demonstrates partnership and inclusion for all groups.
- We embrace that it is everyone’s job to create a culture that promotes diversity, equity, inclusion and belonging.
- We ensure that every team member is prepared with the skills and resources to contribute to our welcoming and inclusive culture.
- We foster inclusion by recognizing and valuing diverse perspectives, skills, experiences, and work to create equal access to programming for communities.
- We commit to continuous learning for diversity, equity, and cultural competency, in order to achieve inclusive excellence.
- We understand that diversity, equity, and inclusion are essential elements to our work and are vital to the organizational culture and programmatic success of MSU Extension.
- We embrace a culture of understanding, coaching and feedback towards achieving a vision of success for the entire organization and its staff.
- Together we will achieve success and we commit to these goals in our work, continued education, and ongoing efforts.
POSITION SUMMARY
Coordinates the day-to-day operations, whose primary function is the output of resources, goods and/or services to satisfy customer needs. Plans, organizes, directs, and controls all the activities of the operation within a unit or department and monitors and evaluates progress towards operational goals.
As part of MSU Extension (MSUE) and the Health and Nutrition Institute (HNI), this position will work with HNI leadership, program leads, and community partners to be the point of contact for all program incentive strategies. This will include collaborating with staff and partners to identify, coordinate, process, order, maintain and track appropriate program incentive strategies with accuracy (vouchers, coupons, gift cards, program reinforcement items, etc.).
In this role, you will ensure staff and business office compliance with incentive purchasing requirements. You will manage purchasing, shipment, and delivery of incentives that support educational programming and outreach. You will also plan and coordinate logistics for Health and Nutrition Institute specific meetings and events. Additionally, you will provide progress reports on incentive strategies as needed. Your ability to maintain collaborative relationships and effectively communicate with diverse staff, partners, and participants, and work independently to organize and perform duties with deadlines will be particularly important.
Although negotiable, there will be space available to work from the campus-based MSU Extension office.
This position may be eligible to utilize a flexible work environment, however, there is an expectation to work from a MSU Extension County office. The needs, responsibilities, and opportunities of an individual’s position and office location drive the ability and amount of work-location flexibility.
This is a full-time, end-dated appointment, renewable annually based upon continued funding.
Characteristic Duties/Responsibilities
- Assists leaders and program staff in the day-to-day coordination and management of operational activities that adhere to business office standards and rules.
- Performs duties related to the unit of employment in order to facilitate the departments operations.
- Forecasts needs and orders supplies in order to maintain inventory levels.
- Coordinates budget, services, equipment and commodities within departmental policies and procedures including navigating bid processes, tax exempt stratus, and grant funding restrictions.
- Collaborates with staff and partners to identify, coordinate, process, order, maintain, and track appropriate program incentive strategies with accuracy (vouchers, coupons, gift cards, program reinforcement items, etc.).
- Negotiates procurement with contractors and suppliers.
- Works closely with fiscal officers and institute and grant leadership teams.
- Participates in various financial activities such as negotiating rates, managing expenses, providing estimates, and seeking revenue sources.
- Identifies problems in operations processes and resolves them in a quick and timely manner.
- Evaluates current operational performance and provides strategic plans for improvements.
- Assists in developing and implementing policies and procedures.
- Ensures compliance with departmental policies and procedures.
- Monitors and manages departmental operations to meet customer expectations and company goals.
- Serves as a liaison with clients, customers, vendors, and University departments in order to provide expertise in the area of employment by planning purchases, negotiating contracts and coordinating the budget.
- Coordinates and develops training programs and materials
- Maintains health and safety standards in order to ensure compliance with University, State, and Federal rules and regulations.
- Prepares special and periodic financial or other reports and maintains unit records.
- Ensures staff compliance with incentive requirements.
- Manages purchasing, shipment and delivery of incentives.
- Plan and coordinate logistics for Health and Nutrition Institute specific meetings and events.
- Provides progress reports for incentive strategies.
Minimum Requirements
- Knowledge equivalent to that which normally would be acquired through the first two or three years of college, such as an Associate’s degree in a business-related field or in a field related to the area of employment.
- One to three years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment.
- Or an equivalent combination of education and experience. May require certification in the area of employment.
Desired Qualifications
- Effective oral and written communication skills.
- Demonstrated ability for accuracy and thoroughness.
- Proficiency in use of technology (e.g., Zoom, Qualtrics, Microsoft Teams, Word, Excel, PowerPoint, Outlook for mail/calendaring, spreadsheets, scheduling, virtual learning platforms, Internet browsers/web research, etc.), and ability to learn new skills.
- Ability to develop and maintain positive working relationships intra- and inter-organizationally.
- Able to demonstrate sensitivity, knowledge, and use of appropriate approaches, skills, and techniques, which reflect an understanding and awareness of social, cultural, and economic diversity of the target population served.
- Ability to maintain collaborative relationships and eff
