Education and/or Experience
Required
- Associate degree in health sciences, related field, or an equivalent combination of education and experience.
- 4-5 years of experience as a First Responder, 911 Dispatcher, Nursing, or related field.
Preferred
- Bachelor’s Degree in health sciences or related field
- Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
Knowledge, Skills, and Abilities (KSA)
- Written and verbal fluency in English.
- Ability to exercise initiative, critical thinking, and problem-solving.
- Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
- Strong organizational skills and ability to manage multiple and competing priorities.
- Demonstrate attention to detail.
- Excellent verbal and written communication skills.
- Proficient active listening skills.
- Ability to read and understand medical terminology.
Organizational Culture Expectations
- Demonstrate the competencies of Professional, Determined and Compassionate.
- Maintain a motivated and positive attitude.
- Support an inclusive work environment.
- Ability to successfully collaborate and work as a member of an interdisciplinary team.
- Actively seek improvements.
- Always maintain a safe working environment and use of Universal Precautions.
- Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
