We are looking to hire for an experienced customer-service and general office position. This would be a full-time position, Monday-Friday, 40 hours per week. This position will work closely with customers, many of whom are long-term customers who have questions about logistics, billing, and orders.
DUTIES AND RESPONSIBILITIES
? Working with incoming callers to determine the proper routing.
? Processing orders
? Setting up logistics
? Working with billing to invoice orders
? Working in customer portals
? Managing inventory
? Other duties as assigned
SKILLS AND EXPERIENCE
? Excellent verbal, written and interpersonal communication skills
? Strong customer service experience
? Excellent follow up skills
? Good listening skills and attention to detail
? Basic Microsoft Office skills (Office 365)
? Office setting experience a plus
? Passionate, Adaptable, Customer Focused and Teamwork oriented
Employment Opportunities Include
? Competitive benefits, including, health, dental 401 (k), Profit Sharing and Pension Plan
? Career Growth
