Position: Recipients Right Officer
Req.#: 24-120
FTE: FT, Non-Exempt
Unit: UAW
Department/Location: Recipient Rights Department
Wage: $26.04 hourly, which equals to $54,164.51 annual salary. Compensation is commensurate with experience. Comprehensive benefits package
Recipient Rights Officer
Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking a Recipient Rights Officer to assure the agency operates a Recipient Rights System for behavioral health and substance use disorder services that complies with federal and state requirements.
This is a full-time position, Monday through Friday, from 8 am to 5 pm. This is a remote position with the option to work at 82 Ionia if office space is needed.
Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted in person or via the internet.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree or higher in social sciences, human services, or related field.
- At least one year of professional experience in dispute resolution, report writing, and/or advocacy within a private or public human services agency (or comparable experience) required.
- Proficient computer skills including familiarity with Microsoft Office applications, SharePoint, and Microsoft Teams.
- Successful completion of MDHHS-ORR Basic Skills training, or ability to successfully complete within three months of hire; completion of ongoing training as required.
- Demonstrated experience managing confidential information and/or sensitive information in a professional manner.
- Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
- Possession of a valid driver’s license and access to reliable transportation for job related use.
- Ability to react professionally under pressure while engaging with individuals who may be experiencing a time of crisis or complex physical and behavioral/mental health needs.
- Ability to communicate clearly and effectively with individuals with mental illness and individuals with intellectual/developmental disabilities.
- Ability to independently prioritize and manage time in an effective and efficient manner.
- Ability to work collaboratively with peers and other community colleagues in a professional environment.
- Ability to clearly convey information to individuals in groups or public settings.
- Ability to quickly analyze data and other information, make clear decisions based upon the information, and accurately document this process in writing.
Any combination of education, training and experience providing the required knowledge, skills, and abilities to perform the essential functions of the job will be considered.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until September 4, 2024. Network180 is an Equal Opportunity Employer. Network180 participates on E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org.
We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
