Job Title: Front Desk/Call Center
Department: Zehnder’s Splash Village
Status: 20-40 hours per week
Job Duties:
• Check guests in and out
• Attentive and responds to guests needs and ensures their satisfaction
• Handles reservation requests efficiently
• Assigns guest rooms
• Prepares packages for daily reservations
• Wake-up calls made
• Answers phones
• Handles guests mail
• Takes steps to maintain the safety and security of Splash Village
• Make, change, and monitor reservations
• Monitor room availability status
Requirements:
• Basic computer skills
• Must be at least 18 years of age
• Excellent Customer Service Skills
