Working/Functional Title
ALTC Front Desk Representative
Position Summary
Excellent service oriented receptionist to greet clients, answer phones, schedule and confirm appointments, perform reminder calls, collect post treatment and product payments; create an atmosphere where customers are comfortable and are satisfied, leading to repeat visits and referral business; solicit client feedback and field customer service concerns. Assist with the ordering of supplies for the business, as well as ensuring retail operations remain stocked. Sell retail product. Ensure all equipment is operating safely and optimally, and that the treatment center appearance is one that creates an inviting, relaxing environment for customers. Assist in the creation of major sales and promotions; attend demonstrations, fundraisers or other events to keep the business involved in the community.
Unit Specific Education/Experience/Skills
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in mental health office; or an equivalent combination of education and experience.
Desired Qualifications
Experience in maintaining accurate records, data entry, word processing, typing and/or balancing cash receipts; or knowledge of technical or medical terminology and/or technical training related to the field of employment.
Experience with NexTech EMR or other Practice Management Software. Knowledge of clinical skin treatment plans; Broad Band Light, Halo, Microneedling, Chemical Peels, Injections and Fillers. Understanding of cosmetic products; uses, benefits and treatments.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Work Hours
STANDARD 8-5
Website
HTTPS://COSMETIC.MSU.EDU
The Bidding Eligibility ends on 07/30/2024 at 11:55 PM
