If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!
Reporting to the Associate Director for Family Reunification, the Senior Program Officer for SRS is responsible for the programmatic and operational management of safe release services programming. Provides oversight of partners and headquarters operations and assures that all Global Refuge principles and practices are followed in order to implement high-quality services. Manages communication with partners and ORR in responding to changing service needs, including changes in federal laws and policies and fluctuations in the number of children and families served. Monitors programs in real-time and delivers technical assistance to ensure consistent case placement and standards of service provision. Carries out on-site training and workshops on Global Refuge and ORR policies and procedures. Provides case staffing for challenging cases, especially those involving trafficking concerns, CPS involvement, law enforcement, or other serious categories. Oversees regional supervisors and other staff as assigned. Actively liaises between ORR, Global Refuge, and the field to support and ensure service excellence. Interacts with the federal oversight apparatus at each location. Master's degree in social work or related field along with substantial experience required. They closely collaborate with the Assistant Director and Director for Children's Services to ensure the successful expansion of high-quality foster care services at Global Refuge headquarters and partner agencies.
This position can be remote with occasional trips to Baltimore as needed.
Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as Government, community, and faith partnerships.
Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:
- medical, dental, and vision available on the first day of employment,
- professional development, tuition reimbursement,
- generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
- 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
- company 403(b) contribution of 3%, an additional 7% match which vests immediately,
- Family Building benefits for reproductive procedures, adoption/foster care assistance, and
- an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!
At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.
DUTIES
- Provides programmatic leadership to ensure all Home Study and Post Release Services policies and procedures are consistent across Global Refuge staff and partners.
- Oversight of regional supervisors and providers is needed to ensure that activities and staff are consistent with their adherence to Global Refuge's and ORR's mission and vision, regulations, structure, policies, and procedures.
- Staff difficult cases with program staff and ORR Project Officer as needed.
- Remains knowledgeable of complex mental health/trauma, medical, safety, and juvenile justice issues that impact children who are referred for case management services.
- Ensures program compliance with contractual and reporting requirements.
- Identifies areas of need and works with the Program Manager for Monitoring and Evaluation to ensure the development and delivery of high-quality technical assistance.
- Develop new program proposals in coordination with Global Refuge colleagues.
- Assists with the launch of new programs, ensuring quality staff training and educational resources for community providers that engage with a population (i.e. schools, medical/mental health care providers).
- Reviews and monitors data quality and assurance for Home Study and post-release services.
- Remains knowledgeable of all federal government and Global Refuge/CFS guidelines, policies, and procedures related to Home Study and Post Release Services.
- Researches and writes papers or other educational documents regarding case, programmatic, and systemic trends and issues.
- Participates in presentation efforts designed to advocate responsive policies and programs on behalf of minors of concern.
- Fosters peer-to-peer learning in the network through conference calls, newsletters, and facilitation of conferences.
- Other duties as assigned
QUALIFICATIONS
- Graduate degree in Social Work or other Behavioral Science in combination with a minimum of five years of clinical experience and knowledge of child welfare systems, principles, practices, and emerging trends.
- Minimum of 3 years administrative supervisory experience
- Experience working with diverse client populations, particularly immigrants and refugees
- Experience using ETO preferred
- Experience in program development, administration, and budget oversight.
- Strong analytical and problem-solving skills.
- Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners
Special Position Requirements
- Bilingual in Spanish and English preferred.
- Must be at least 21 years of age
- Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.
- Ability and willingness to travel up to 25%
Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.
We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.
