Overview The responsibility of the Contract Administrator is to prepare and negotiate a variety of corporate agreements, including primarily customer sales contracts for SaaS and other products and services. Drafts agreements, advises management of contractual rights and obligations, and provides interpretation of contractual terms and conditions. Update and maintain symplr's customer relationship management and contract management systems. Experience in dealing with highly confidential information and interfacing with multiple levels of management, cross-functional employees, and symplr sales team members and customers, is required. Duties & Responsibilities * Review, draft, redline and negotiate technology related commercial contracts primarily consisting of sales contracts, consulting and services agreements and related statements of work and order forms, software license and SaaS services agreements, reseller agreements, business associate agreements, non-disclosure agreements, and other commercial agreements, all with support of counsel as needed. * Interpret, draft and negotiate contractual language for the agreements listed above, incorporating legal and business concepts. * Maintain a proficient working understanding of symplr's day-to-day functions and products, services and technology. * Respond to field requests for assistance with RFP/RFI/RFQs. * Analyze contracts, conduct research and respond to complex questions on provisions of specific agreements. * Ensure that symplr's corporate policies and directives are vetted and incorporated into contractual documents. * Review contracts for acceptable terms and negotiate changes as appropriate. * Determine whether contract requests which vary from the established standards can be accepted or require additional authorization. * Direct sales person in obtaining any necessary approval(s) for non-standard contractual request made by customer. * Maintain legal assignment log; upload contracts into symplr's contract management system and update, maintain and ensure the accuracy of symplr's contract management system database; assist department staff with various contract related projects; handle all administrative aspects of contract processing. * Monitor contract expirations and pursue contract renewals, where appropriate. * Work closely with team on all revisions to contract templates. * Monitor contractor expiration and pursue contractor renewals where appropriate. * Serve as primary liaison among all necessary cross-functional departments to ensure timely and accurate completion of contractual documents and field cross-departmental questions. * Ensure compliance with financial policies (including revenue recognition), evaluate pertinent business and financial requirements and integrate complex negotiation terms leading to the establishment of appropriate terms and conditions. * Monitor approval(s) from the appropriate subject matter experts; ensure contracts are appropriately authorized and signed in accordance with symplr's delegation of authority (DOA); release agreements when all approvals are received. * Attend sales and other business and legal meetings, as necessary. * Special projects as requested. * Review signed agreements received for handwritten or non-highlighted revisions and stamps approval. * Work with sales operations team on contracts-related and other processes and procedures, as appropriate. Skills Required * A demonstrated ability to analyze, negotiate, draft and communicate on legal and business issues. * Strong knowledge of and experience with SaaS and software licensing concepts such as limitations of liability, indemnification, warranties, acceptance, license limits, etc. * Strong demonstrated knowledge of and experience drafting contract terms and conditions and ability to perform tasks without appreciable direction. * Close collaboration with the sales and operations organizations to ensure the best contractual outcomes. * Experience developing solutions to complex problems and providing contractual advice and analysis to ensure that the business achieves its financial objectives. * Proven ability to negotiate large, complex software and services agreements with the executive and senior personnel of symplr's customers. * Knowledge of software revenue recognition issues. * High proficiency with MS Office Programs. * Excellent written and oral communication skills. * Strong organizational skills. * Works well in a dynamic, fast-paced and high-pressure environment with attention to detail and sensitivity to confidential matters. Irregular hours may be necessary. * Team player. * High energy, creative, self-motivated, and able to complete tasks with minimal supervision. Qualifications Required: * Bachelor's degree (B.A.) from four-year college or university, or equivalent combination of education and experience. * Three (3) to six (6) years' related experience negotiating and drafting commercial contracts; preferably with a technology company and in the healthcare industry.
