Position Summary: Responsible for developing quality documentation, facilitating continuous improvements, and working with suppliers and customers to resolve quality or system issues.
Essential Job Functions include, but not limited to, the following:
General:
* Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.
* Maintain required documentation that meets the Shape Corp specifications for Document Control and retrievability.
* Interface with customer personnel and facilitate the resolution of quality issues and concerns.
* Participate in the development and maintenance of formal quality systems, e.g. ISO 9001 & IATF 16949.
* Drive continuous improvement and best practice sharing of our quality systems and processes.
* Facilitate problem-solving of complex issues using advanced quality tools.
* Help onboard and training new team members.
* Provide direction and coaching to less senior team members.
* Identify and train a back-up(s) to manage key tasks when absent.
* Additional functions not specifically outlined in this position description as directed by the leader.
* Approve time and attendance and vacations for direct reports.
* Review and respond to Employee Suggestions via plex.
Launch Quality:
* Plan, support, and implement total quality management in support of zero safe launch findings at pre and post SOP.
* Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
* Confirm product quality through confirmation phase exit.
* Initiate control plans and training for inspection and gage instructions in accordance with Shape and customer specific requirements.
* Develop and control all APQP documents through PPAP approval for new program launches.
* Execute PPAP submission and approval as required for customer initiated product changes.
* Understand and provide interpretation of customer specific requirements.
* Participate in GD&T development through the DFM process.
* Responsible for all aspects of gage procurement, including gage quoting, design approval, and customer approval.
* Responsible for supplier gage design approval, PPAP review and approval.
New Business Pursuit Quality:
* Have high level of GD&T knowledge and application thereof.
* Have high level of knowledge and application of KDCs, SPC, MSA, and AIAG processes.
* Participate in all Process Plan and Tolerance Assessment Reivews.
* Develop Red Pen Fixture Drawings.
* Participate in GD&T development through the DFM process.
* Author measurement plan as part of DFM Plan.
* Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
* Estimate gage costs for all programs considering Shape's and each customer's specifications.
Manufacturing Quality:
* Ensure compliance to process control plan requirements.
* Lead problem solving efforts relating to production quality issues.
* Initiate actions to overcome obstacles as they are encountered and prevent potential quality problems using problem solving tools.
* Initiate interim and containment countermeasures relating to quality issues.
* Design, specifies and implements quality control sampling systems, testing mechanisms, and equipment.
* Serve as a liaison and coordinates activities with external providers as required.
Supplier Quality:
* Facilitate activates with external providers related to quality issues.
* Liase with launch or manufacturing quality when suppliers provide notification of real or potential quality issues.
* Interface with external provider personnel and facilitate the resolution of quality issues and concerns.
* Ensure external provider interim and containment countermeasures relating to quality issues.
* Interface with Shape quality department to facilitate product and system continuous improvement activities with external providers.
* Communicate Shape quality requirements to external providers.
* Provide training and development opportunities to external providers in support of Shape and customer specific requirements.
* Monitor supplier performance and facilitate development plans.
* Perform assessments and audits of external providers according to ISO 9001, IATF 16949 and customer specific requirements.
* Provide input into the selection of external providers.
