Do you prefer a professional workplace where the focus is on details and getting things “right”? Are you concerned with accuracy and prefer to have the necessary training to become an expert? Are you looking for a stable, yet fast-paced dynamic environment where you’re treated like family and people care about one another?
Our Quality Manager is a critical contributor to ensuring quality supplies and service are provided to customers at all levels. If you answer yes to any of the questions above, then we need you as our Quality Manager! See the details of the position below.
Watch now to learn about The Pond Guy: https://qrcodes.pro/sIkmTV
Job Description
The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake and water garden products including aeration systems, fountains and water treatments. The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. Our Quality Manager is responsible for the full scope of product and service quality from incoming supplier materials, process control, final inspection and the repair center. There will be a heavy focus on maintaining or improving the quality of internally manufactured products. This position reports directly to the Director of Engineering.
Here are some examples of the actual work your day would include.
- Lead, develop, mentor and supervise quality and repair center team
- Work closely with cross functional teams – Facilities/maintenance, Purchasing, Production, Distribution, Service, Sales, Process, and Engineering
- Work with suppliers and customers addressing quality and customer compliant issues
- Perform root cause analysis and implement ICA's (Initial Corrective Actions) and PCA's (Permanent Corrective Actions) as appropriate
- Analyze quality data from all available sources (ex. Service, Repair Center, Tech Department, etc.) to identify emerging issues
- Conduct supplier validation and qualification through scorecards and visits; Coordinate with vendors and purchasing to correct any discrepant product and establish methods to prevent reoccurrence; Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance
- Oversee the creation and maintenance of work instructions, inspection reports and records for new and existing products
- Research and define methods for internal and external laboratory testing procedures for products (ex. Bacteria, dry and liquid pond treatments)
- Manage Repair Center and coordinate quality discoveries with Engineering, Production, or Process teams
- Ensure team is properly staffed and continue to improve strength of talent within department through training and quarterly employee reviews
- Maintain product safety documentation and certification systems: UL, ETL, EPA, CE, C-tick, etc.
- Work with Engineering and Process teams to draft quality specifications for manufacturing and develop/implement quality checks at appropriate points in the manufacturing process
- Create and maintain product BOMs throughout product life cycle
Don’t know about ponds? That’s ok! You’ll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of TPG, Inc.’s proactive approach to pond management.
Availability
You must be available to work an 8 – hour shift between the hours of 7am and 6pm Monday – Friday with the occasional evening or Saturday for projects that must be done outside of normal business hours.
Compensation
This is a full-time salaried position with benefits. Benefits include:
- Blue Cross Blue Shield Healthcare
- Dental Insurance
- Vision Insurance
- Short-term Disability Insurance
- Long-term Disability Insurance
- Accident Insurance
- Critical Illness Insurance
- Life Insurance
- Paid Time Off
- Holiday pay effective immediately (8 holidays recognized)
- 401k with employer 4% match and revenue sharing
- Referral program with opportunities to earn up to $1,500 per referral
- Additional Training Programs: Career Development and Department Shadows
Company Overview
TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to be a group of passionate, knowledgeable pond people helping the world enjoy ponds. We offer innovative, proven solutions delivered with a commitment to complete satisfaction... guaranteed.
TPG, Inc. is not just a team, we’re a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together and feed on each other to grow. Becoming part of TPG, Inc. means more than getting a job it’s a career move. We will give you the support you need to grow with us.
Company Divisions
TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.
Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com
The Pond Guy, Inc. – direct-to-consumer. thepondguy.com
The Pond Guy, Inc. – local services division. weknowponds.com
