Join our Team
As a member of the Community Services team provides skills building training, community living support and supported employment services for individuals with developmental disabilities and/or mental illness. Staff must possess computer, typing, grammar, punctuation, proofreading, transcription, phone proficiency and excellent communication and customer relations skills to effectively interact with staff, customers, business partners and community stakeholders. Additionally, the employee must have knowledge of supported employment principles, including IPOS or customized employment, exercise independent decision-making and work effectively in a team-based environment. Your office will be surrounded by nature, just miles from beaches, hiking trail. Manistee is just a short drive to Frankfort, Traverse City, Cadillac and Ludington, charming towns outfitted with shopping and unique restaurants and breweries.
Staff at CWN are valued and receive several great benefits including but not limited to:
- Generous Paid Time Off starting at 160 hours (frontloaded and prorated your first year)
- 12 paid holidays
- Premium Medical, Dental and Vision Insurance
- Health savings account with annual agency contribution
- Awesome coworkers!
Who We Are
CWN is the publicly funded Community Mental Health Service Provider for Manistee and Benzie Counties. We’re an established company since the early 1980s (some might even call us vintage!) We see a community where everyone's life is valued, has meaning, and each person is treated with dignity and respect. It’s a serious business, but we leave room for fun, team building and staff support. We’re frequently asking, what’s the impact on clients and what’s the impact on staff?
Who You Are
Your superpower is stellar communication and fierce patient advocacy. You are a person who not just does well coordinating care for others but seeks it out and master it. You are known for your:
- Customer Service Skills: You treat clients and your co-workers with dignity and respect. You are professional in appearance and work habits. You set and work within your boundaries.
- Teamwork: You work collectively to enhance team performance. You promote discussions to share knowledge and experience and assist co-workers in contributing to the overall success of the team and agency.
- Problem Solving and Decision-Making Skills: You independently identify and solve problems by applying sound problem-solving skills. Your decisions reflect the best interest of the organization and accept responsibility for the decisions you make.
- Integrity: You demonstrate honest behavior in all of your roles, tasks and responsibilities, and you follow through on your commitments.
- Reliability: You are personally responsible and complete your work in a timely, consistent manner. You are regularly present and punctual, and you work the hours necessary to complete your assigned work.
About the Role
- Participates and assists in the person-centered planning process for individuals.
- Implement skill building training, community living supports and supported employment services in accordance with state and federal guidelines.
- Acts as a resource for other staff that may find potential jobs and other income-generating opportunities in the community and ensures successful development of such jobs and activities. Coordinates work related transportation. Problem solves issues that arise pertaining to employment for persons served and ensures their successful employment.
- Coordinates the individual consumers’ pursuit of micro business entrepreneurships (supported self-employment). As needed, acts as the liaison with other entities in the community that provides entrepreneurial education and training for consumers.
- Establishes and maintains positive relationships with community employers to develop and retain employment opportunities aligned with each individual’s person-centered plan. Coordinates services with Michigan Rehabilitation Services (MR) and other community resources.
- Collaborates directly with the Lead Supported Employment Specialist to initiate referrals and address any barriers or issues that arise
We strive to continually improve the access to and the quality of care for our clients, so your supervisor may assign you to complete other tasks.
At CWN, we recognize all people’s vulnerabilities to trauma and traumatic experiences and how that impacts daily living. We use practice models suitable for our job that are evidence based or best practice to support our staff’s daily functions, models of treatment, strength-based initiatives and quality outcomes. We encourage those with lived experience with mental illness, developmental disability, and/or substance use disorders to apply to bring valuable insight and perspective to our agency.
