Position: Warranty Quality Analyst
The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.
Description:
Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty. The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Person will be responsible for quality monitoring activities in collaboration with Suppliers, Quality, Engineering & Technical Service Operations with a focus on: Field failure data analysis and warranty reduction, Assessment of production part changes and the subsequent impact on service parts, Recommendation and implementation of process improvements at supplier remanufacturing locations.
The responsibilities will include at a minimum:
Manage & resolve product launch quality issues and manage continuous improvement activities for a given Commodity or Vehicle systems.
Monitor customer product quality levels, including field diagnostic issues, with a focus on improvement through corrective action and product enhancements.
Plan, prioritize, set goals and manage multiple projects in a technical and business environment.
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Develop relationships and work closely with the various internal Engineering Organizations to ensure transfer of product knowledge within the appropriate service organizations.
Participate in technical discussion and collaborate with the cross-functioning teams such as product design, quality, service operations, purchasing, inventory control and program management.
Requirements:
Bachelors Degree in Engineering from an ABET accredited university or equivalent work experience.
Minimum of 5+ years of Product or Quality Engineering experience
Strong technical knowledge of the design and manufacture of Automotive Systems/Components
Knowledge of dealer diagnostics and repair procedures.
Proficient in Microsoft Software: Word, Excel and PowerPoint
Ability to travel domestically
Preferred Requirements:
In depth knowledge of troubleshooting Automotive Systems & Components
Manufacturing, design release and/or supplier quality experience are also desired
Ability to prioritize current issues, resolve them in a timely manner and effectively communicate resolution to internal teams and our customer
Excellent analytic and problem solving skills
Working experience with organization's diagnostic tools (wiTECH or CDA)
Strong background in Powertrain Assemblies such as Engines, Transmissions and Drivelines.
Additional Information / Must Have's:
Strong technical knowledge of the design and manufacture of Automotive Systems/Components
Knowledge of dealer diagnostics and repair procedures.
Proficient in Microsoft Software: Word, Excel and PowerPoint
In depth knowledge of troubleshooting Automotive Systems & Components with emphasis on Powertrain and excellent analytic and problem solving skills
5 Years related experience
Schedule/ Travel:
Onsite/ Remote Hybrid - Primarily remote but will be on-site reviews at the QEC Warranty Center on a monthly basis
Amount of travel, of so where: 10-25% - OEM QEC Warranty Center in Auburn Hills, MI and local suppliers
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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .
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Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
