YOUR MISSION:
Provide technical support and assistance for the SAP Ariba Supply Chain Collaboration (SCC) and Procure-to-Pay (PTP). Responsible for troubleshooting and resolving issues related to SCC and PTP functionalities, ensuring smooth operation and user satisfaction. Investigate incidents, provide guidance to users, and collaborate with cross-functional teams to address complex technical challenges.
to see how our employees are shaping the technologies that move us.
A DAY IN THE LIFE:
Serve as the primary point of contact for users seeking support and assistance with SAP Ariba SCC and PTP modules.
Respond to and resolve support tickets, incidents, and inquiries related to SCC and PTP functionalities, configuration, and usage.
Troubleshoot technical issues reported by users, including system errors, data discrepancies, and process-related problems.
Configure SAP ECC as needed to enable business requirements.
Develop ECC to Ariba mapping requirements due to a change in business process or enabling new vendors.
Collaborate with users, developers, and business analysts to investigate and resolve complex technical challenges within the SCC and PTP modules.
Provide guidance and training to users on SCC and PTP functionalities, features, and best practices.
Monitor SCC and PTP modules CIG - Cloud Integration Gateway, and proactively identifying and addressing potential issues.
Document support activities, including troubleshooting steps, resolutions, and user interactions, for future reference and knowledge sharing.
Participate in the testing and validation of SCC and PTP system changes and enhancements, ensuring proper functionality and user experience.
Collaborate with the SCC/PTP implementation team to provide insights and recommendations for system improvements and user experience enhancements.
Collaborate with Supplier Enablement team on Wave plan and supplier launch timeline.
MUST-HAVES:
Four-year college degree in Management Information Systems, Computer Science, Business Administration, or equivalent technical degree required.
Minimum of Five (5) years of SAP Business Analysis I the SCC and PTP modules or related experience required.
Strong knowledge of SAP modules (such as SSC, PTP, FI, CO, MM, SD, PP, PM, QM) and integration points between them, or SAP Certification preferred.
Solid understanding of supply chain management and procurement processes. This includes Direct Purchase Orders, Scheduling Agreement, Consignment, Subcontract, and drop ship
Proficiency in troubleshooting and resolving technical issues related to SAP modules, especially Ariba SCC, CIG and SAP MM.
Excellent communications, analytical and problem-solving skills
Experience with project management methodologies and tools
Experience in working in high-volume automotive manufacturing or warehousing environment preferred.
Strong proficiency with Microsoft Word, Excel, PowerPoint, Visio
BENEFITS & PERKS - WE'RE ALL ABOUT YOU:
Great Medical/Dental Benefits
Company-Matched 401K Retirement Savings
Annual Bonus Program
Educational Assistance
Relaxed Dress Code
PASATalks Speaker Summits
Leadership & Mentorship Programs
High5 Reward Recognition Program
Onsite Happy Hours
And many more benefits & perks found within the 'Our Culture' section...
WHO WE ARE:
At Panasonic, our technology and engineering expertise delivers innovation across diverse industries. It's all about the consumer experience and making sure that we find ways to enhance that experience, either through audio enhancements or through safety enhancements inside the vehicle.
Panasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM's) for infotainment systems and advanced connected car solutions. Our clients include Ford, GM, Chrysler, Daimler, Fiat, Tesla, Honda, Toyota.
WE TAKE OPPORTUNITY SERIOUSLY:
Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with our without reasonable accommodations.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Automotive Systems of America.
#LI-CW1
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
