Position: Regional Manager - West Michigan Region/Hybrid Work Eligible (Full-Time)
Location: Wyoming, MI
Job Id: 2534
# of Openings: 1
Regional Manager - West Michigan Region (Full-Time)
ABOUT HONOR:
At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 member centers, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Like to strategize and provide vision to teams while driving results? Think you can improve our already exceptional hospitality and experiences we provide to our members? Honor Credit Union is looking for a Regional Manager to oversee our West Michigan Region Member Center locations which include Allendale, Jenison, and Wyoming.
Responsible for ensuring the execution of an exceptional member experience and efficient operations of their assigned Member Centers.
Coaches, sets, and holds staff accountable to individual, departmental, and organizational goals, while ensuring proper policies, and guidelines, and procedures are in place and followed to achieve the credit union's strategic goals, maximizing member benefit.
Supports the organizations strategic direction by purposefully aligning regional goals with the credit union's values, holding teams accountable, and motivating, rewarding, and recognizing employees.
Helps lead new Member Center openings within the region and participates in project meetings as assigned.
Collaborates with others to create process improvements, fostering a better than before environment.
Supports outside sales teams to expand brand awareness and drive business.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
College degree in Business, Finance or a related field; or equivalent combination training and work experience.
EXPERIENCE REQUIRED:
Five to ten years of similar or related experience, including time spent in preparatory positions.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge or experience in budgets process, implementation of area policies, and explanation of company programs, and objectives.
Knowledge of and experience in performance management, including coaching, corrective action, and succession planning.
Must have demonstrated ability to keep finances in order.
Good interpersonal and supervisory skills to drive team engagement and build effective teams.
Collaborative results driven leader.
Creative and self-motivated leader that cultivates innovation.
Professional level of written and oral communication skills.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
Honor Credit Union is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
