Position: Director of Mortgage Fulfillment - Berrien Springs/Hybrid Work Eligible (Full-Time)
Location: Berrien Springs, MI
Job Id: 2490
# of Openings: 1
Director of Mortgage Fulfillment - Berrien Springs (Full-Time)
This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.
ABOUT HONOR:
At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 member centers, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Responsible for leading the vision and creating an environment of collaboration and high energy between the production areas of real estate lending including the Processing, Underwriting, Closing and Home Equity teams.
Executes on strategic initiates and provides vision for the leaders overseeing the various business units.
Sets expectations, coaches and evaluates performance of managers and their corresponding teams.
Produces and reviews reporting on individual and team performance and makes tactical changes as necessary.
Identifies opportunities to increase department efficiency.
Supports new business initiatives and ensure production teams stay aligned with Honor's strategy.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
College degree in Business or related field is required; or an equivalent combination of training and work experience.
EXPERIENCE REQUIRED:
Five to eight years of similar or related experience.
Three years of leadership experience.
Deep understanding of the fulfillment process for mortgage lending including processing, underwriting and closing.
KNOWLEDGE/SKILLS/ABILITIES:
Thorough knowledge of FHA, VA, FNMA and FHLMC underwriting, processing, and closing guidelines.
Thorough knowledge of consumer protection laws and industry regulations such as HMDA, Fair Lending, ECOA, and TRID.
Must have demonstrated ability to keep finances in order.
Ability to analyze information and implement sound and effective solutions.
Ability to communicate effectively verbally and in writing.
Demonstrated success managinginternal controls.
Strong problem solving skills.
Strong project management skills and very detail oriented.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
Honor Credit Union is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
