Court Services Specialists (CSS) perform a variety of clerical work required in the operation of the Muskegon County Family Court, Friend of the Court, and Probate Court. A CSS can be assigned to any area, depending on the needs of the courts.
The following examples are intended to be descriptive but not restrictive. Each area also includes other related duties, as
assigned.
Casework:
Responsible for the initiation of child support enforcement options;
Establishes, audits and modifies accounts within the Michigan Child Support Enforcement System (MiCSES) as part of monitoring compliance with court orders;
Performs clerical functions in various court computer systems;
Assists parties on an intake basis, including telephone calls, meetings, and electronic communication pertaining to enforcement of child support, parenting time, and/or custody;
Processes a variety of administrative forms.
Imaging:
Updates files and documentation according to case number and document type; Moves files to inactive storage or destruction based on record retention schedules; Scans court files, ensuring correct data entry and identifies missing records;
Mails out various court correspondences to parties; Conducts daily mail runs.
Juvenile Clerk:
Processes, prepares, and mails out all court correspondences in neglect and abuse and juvenile delinquency cases; Performs data entry into various court systems;
Prepares case files for referees; Processes adoption cases and paperwork; Attends court hearings.
Front Desk:
Answers phones, accepts documents for filing, and assists parties regarding Family Court matters; Checks in clients for hearings and appointments;
Assembles and processes personal protection order documentation; Performs clerical functions in computer systems;
Processes a variety of administrative forms;
Informs parties of Family Court processes and procedures.
Order Entry:
Establishes, audits and modifies accounts within the MiCSES system in accordance with court orders; Performs clerical functions in court computer systems;
Assists parties, attorneys, and Family Court Staff with complex case issues;
Processes a variety of administrative forms, documents, and court orders;
Finance/Accounting:
Processes payments and balances cash drawer;
Performs reconciliation of general ledger accounts and maintains financial databases; Assists clients with review of court ordered debt and creation of payment plans; Conducts administrative enforcement on delinquent cases;
Reviews court orders and reports to ensure correct billing of services, payment distributions, and compliance with court orders;
Conducts research using available search resources for client locate and financial data.
Probate Court:
Answers phones, accepts documents for filing, and assists parties regarding Probate Court matters; Checks in clients for hearings and appointments;
Performs case management functions in computer systems; Processes a variety of administrative forms;
Informs parties of Probate Court processes and procedures.
