As a Speedy Q employee, customer service is our number one priority. Our assistant managers are not just assistants; they are the important face of the company for our customers and vendors.
We strive to consistently deliver our Core Values to our customers through:
• Servicing our Guests/Clients above all else!
• Be professional
• Seeing things through to the end
• Understand the value of reputation
• No Nonsense
• Have Fun!
Candidate Profile for all positions:
• Willingness and ability to approach and assist customers and other employees
• Must have a positive attitude and be self-motivated
• Ability to engage and uplift the emotions and attitudes of people around them
• People-oriented, friendly, enthusiastic, and smiles
• Assists in COVID procedures
• Honesty
• Willingness to learn
• Communicates effectively with customers, store manager, team members, and vendors
• Service Oriented/ Able to multitask
• Dependable and punctual – reports to work on time and provides proper notice, if necessary
• Able to work independently and on a team
• Able to stay busy between customers
• Able to accept directions, follow instructions, and receive feedback
Basic requirements of all positions:
• Must be in physically good shape and able to lift, bend, and stand for up to ten hours
• Must be able to balance on a step stool or step ladder
• Must be able to work in a cooler at a temperature of 32 degrees
• Squat and get up quickly
• Reach and lift objects overhead
• Must be able to do basic math such as addition, subtraction, multiplication, and division under pressure and with precision and accuracy.
• Must be able to utilize calendars and clocks.
• Must be able to verbally communicate with customers and respond in a clear and understandable manner
• Work outdoors in summer and winter at various times and temperatures
• Repeatedly bend, lift, reach, twist, turn, and carry items up to 50 pounds
• Be able to multi-task under pressure in a fast-paced work environment
• Comfortable utilizing our open-door policy where you can report concerns about behaviors, integrity, or work environment to your supervisor or others without fear of punishment
• Be part of a harassment-free team where no one is made to feel uncomfortable and where a hostile work environment is not tolerated
Additional Requirements for ASM:
• Must have a valid Michigan Driver’s License
• Must have an insured Vehicle
