Business Analyst III
Great Lakes Energy is looking for a Business Analyst who can determine project and business process requirements implementing technology solutions where processes, systems or workflows can be enhanced or streamlined to improve efficiency, productivity, and quality.
Who We Are
For over 85 years, we have powered rural communities across 26 counties in western and northern Michigan. We serve over 128,000 meters as the third-largest Michigan-based electric utility and the state's largest member-owned power company.
We prioritize enriching the lives of our community members. We not only provide electric service, but we also provide reliable and robust fiber technology through Truestream, a communication solutions subsidiary of Great Lakes Energy.
We have over 300 employees who are more than just colleagues - we're a close-knit family of diverse professionals united by a shared vision. Our collaborative environment encourages creativity, empowers growth, and fosters a sense of purpose in everything we do.
A Day in The Life of a Business Analyst
Your day is a mix of offering assistance and collaboration on open support items, analyzing business processes, and implementing business process enhancements. You will work to design solutions that meet business needs while adhering to technical constraints and best practices. You will also manage projects from initiation to closure by developing project plans, tracking progress against milestones, and communicating status updates.
You won't always being working as a team of one, collaborating with your colleagues and other departments is critical. Through collaboration and business process integration you'll lead the development of test plans and scenario planning to ensure that technology solutions and business processes are in alignment. You'll also champion the use of technology in business processes through continuous improvement techniques. This means you'll provide ongoing support, troubleshoot issues, and coordinate resolutions through documentation and training of business systems.
Who You Are
You're the kind of person who thrives in a fast-paced environment and likes to troubleshoot and solve complex problems. You enjoy determining business process requirements, and how technology systems can be implemented to increase efficiency. You use logic and reasoning to identify alternative solutions to problems you encounter and are continuously monitoring to make improvements. You love to dig into the who, what, when, where, and WHY's in order to streamline processes and gain efficiency. You consider your ability to influence others' perspectives or decisions through effective communication among one of your top strengths to help foster collaboration and drive impactful change. You enjoy interacting with others through managing projects, providing support and knowledge sharing, teaching, and generally looking for ways to help others any way you can - but you have no problem spending some alone time tackling day-to-day tasks and projects either.
You've got some impressive credentials too. A bachelor's degree in information systems management or computer science and at least five years related experience (relational databases, various operating systems, reporting development tools including Crystal Reports, and competent with Microsoft Office including Visio)? This is the kind of stuff that makes you stand out. But hey, if you think you have equivalent education or experience, that you think are pretty impressive, we would love to hear about that too!
What's in It for You?
You are valuable to us, and our benefits are here to show it. That's why we put employees first-your health, your family, and your development. We have a number of benefits, both traditional and progressive, to support you and your family through life's various stages. Here's just a taste of what we have to offer:
- The Essentials We foot the bill for comprehensive health insurance benefits. You'll be hard-pressed to find better for you and your family...seriously!
- Time to Spend Generous paid time off (PTO) puts you in the driver's seat for how you'll use your time.
- Better Health Through Better Living We believe healthy employees are happy employees.We have a diverse wellness program that provides support and resources for financial and mental wellbeing, as well as reimbursement for wellness related products such as gym memberships, tennis shoes, and much more!
- When Life Hands You Lemons GLE knows that sometimes life doesn't go as planned. We offer benefit plans to help soften the blow of the unexpected. Life insurance and short- and long-term disability insurance packages are paid for by GLE.
- More Time with Your Baby New parents get time off to bond with their new bundle of joy. Parental leave benefits provide two weeks of family-friendly paid leave for moms and dads to bond and care for their growing families. Growing your family through adoption? You're awesome! We may be able to help you with related expenses up to $2,000.
- Never Stop Learning We hire our employees for a reason, and we want to keep them around. We also want to be an industry leader, so we will train you while you work. If you want to further your career, education or job shadow a different position, we do that too.
- Keep it Casual When you work for us, you work in comfort. Blue jeans are the norm in our office.
- Remote Work Few silver linings come from a pandemic, but we count our Remote Work Program among them. The Business Analyst position offers hybrid flexibility with up to two days per week working from home as desired.
- Riding Off Into the Sunset Your future is important to us and we have the numbers to prove it. We have two retirement savings plans for eligible employees, with participation rates off the chart! A traditional pension and a 401k option? Yes please!
How To Apply
This is more than a job; it's a journey of innovation and collaboration. So, if you're ready to dive into a day filled with challenges, solutions, and making a real impact, come join us. Your expertise will shape the way we power the future.
We know your time is valuable and that's why our application is short. Grab your resume and answer a few short questions at the link below.
Great Lakes Energy is an equal opportunity provider and employer.
