GENERAL PURPOSE
Responsible utility service work for the City's Water/Wastewater departments.
SUPERVISION RECEIVED AND EXCERCISED
Supervision is received from the Water Wastewater Superintendent or assigned designee. No
supervision is exercised.
ESSENTIAL FUNCTIONS
The following are examples of duties typically assigned to the Serviceman. The following examples
do not include all the duties which the Serviceman may be expected to perform.
• Investigate stopped or problem meters.
• Troubleshoot and/or replace problem meter installations.
• Perform routine meter sets, removes and rotations.
• Run departmental errands including pick-ups and deliveries.
• Act as backup for Water/Wastewater Departments personnel as needed.
• Investigate various customer complaints.
• Conduct the department's cross connection program.
• Perform cross connection inspections and prepare, and record related reports.
• Complete work orders assigned by the department or City Hall Utility Office.
• Maintain inventories of meters and supplies.
PERIPHERAL DUTIES
The following duties apply to the position with less frequency than the Essential Functions listed
above.
• Assist with Water/Wastewater Departments projects as directed by immediate supervisor.
• Inspect grease traps and perform other inspections on private property.
• Thaw frozen water lines.
• Assist and respond to sewer calls and plugs
• Respond to Miss Dig requests
REQUIRED MINIMUM QUALIFICATIONS
The position requires a high school diploma and post-secondary formal technical training, and/or
job-related training, to include knowledge of the fundamentals of electricity and water distribution
systems. Candidates should have a strong understanding of Michigan plumbing codes, particularly as
they relate to cross connections. The Serviceman shall always maintain a valid Michigan driver's
license and must be insurable on City vehicle policies.
KEY SKILLS, AND ABILITIES
The position requires a strong mechanical aptitude and the ability to organize, prioritize and
schedule work assignments. In addition, the Serviceman must be skilled in the use of a variety of
hand and power tools commonly used in service work. The Serviceman must also be able to
perform computer data entry and use common software applications. The Serviceman must have the
ability to learn other proprietary applications used by the employer.
SELECTION GUIDELINES
Selection is based on strength of application, education, work experience, references, and
performance during interview. The employer may also use job related aptitude testing as part of the
selection process.
TOOLS AND EQUIPMENT USED
The Serviceman is frequently required to operate hand and power tools, measuring devices,
electronic locators, and computers.
PHYSICAL DEMANDS
The Serviceman is frequently required to stand, sit, walk, talk,see, differentiate colors, hear, handle,
grasp, feel, stoop, kneel, crouch, bend, crawl, reach, climb and descent stairs and ladders; and
otherwise ambulate in a variety of environments including tight spaces. The employee is
occasionally required to move objects weighing up to 100 lbs.
WORK ENVIRONMENT
Work is performed indoors and outdoors in all weather conditions, including heat, cold, snow and
rain. The noise level varies from quiet to loud.
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The duties described herein are intended only as illustrations of the various types of work that may be
performed. The omission of specific duties from a job description does not preclude the employer
from assigning such duties if they are logical in the context of the employer's operation.
The job description does not constitute an employment agreement between the employer and employee
and is subject to change by the employer as the needs of the employer and requirements of the job
change.
Reasonable accommodations will be made to enable individuals with disabilities to perform essential
functions.
