As the Optima Solutions Senior Manager, you will lead all the activities of PPG across a complex customer site and direct the site team activity. You will lead efforts to address issues, communicate internally and externally and be the main voice for your customer, and contribute to the development of annual business plans; develop and present business cases; and forecast performance and resources required meet targets. You will manage either all aspects within an extended region or for certain product segments globally.
Key Responsibilities:
Guide organizational optimization with a constant focus on minimizing costs associated with the delivery of required services; seek opportunities to be more efficient in all phases of activity while meeting the needs for customer support and additional services according to the account strategy
Assure that Secure Launch is being used; monitor launch activity; direct and guarantee all aspects of Launch activities within the account comply with PPG WAY pillars
Contribute to the development of demand planning processes, be gatekeeper for new technologies and
products and, working with the account director, be an important voice in the development of Customer strategies
Provide product problem-solving expertise; and serve as an expert resource to resolve or lead the resolution of crisis situations involving products or application issues at the customer site
Develop and emphasize the use of Sigma Logic disciplines, DMAIC and FMEAs in the management of all technologies
during the course of operations within Customer sites
Conduct reviews of all metrics and drive topic-specific projects to identify and eradicate the causes of persistent
problems.
Ensure budget commitments are met, including use of the layoff/furlough option; ensure the deployment of training activities, champion engagement with the PPG Voice process, and develop the talent pool to cover potential gaps.
Make EH&S first priority for the entire organization of the account and establish the right procedures according to PPG and customer programs and policies on this area
Drive absolute adherence to all tools used in the organization, including but limited to: RMT, CSP Dashboard, Secure
Launch, CAIR, FOCUS etc. and any other discipline in place
Required travel: 25%
Qualifications:
15 years' experience in a commercial or technical service role with a record of leadership, sales achievements and people management
Experience managing a large team across regional, country and functional boundaries
Financial management skills
Market, customer awareness and product technical knowledge
Detailed knowledge of all customer coatings/specialty products application equipment and processes
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
