Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operates production equipment; responsible for manufacturing and assembly of clinical and commercial products.
Follows blueprints, guidelines and/or diagrams to ensure product specifications and tolerance levels are met.
Has knowledge of commonly-used concepts, practices, and procedures within the manufacturing field.
· Direct and coordinate customer requests for service of equipment.
· Confer with supervisors and engineering personnel to resolve design and/or operational problems.
· Assess and resolve customer complaints.
· Assist with the commissioning activities where needed.
· Assist with on-floor testing of equipment where needed.
· Assist in the creation andmaintenance of service related documents. Create new documents as needed or requested.
· Keep management informed of current issues relating to customer satisfaction.
· Promote the service department to all customers while representing company in a professional, productiveand helpful manner.
· Analyze equipment problems and prepare technical reports for use by engineering and management.
EDUCATION and/or EXPERIENCE
A Bachelor or Associates degree in an applicable discipline preferred and/or equivalent experience.
Pattern making skills, Pattern software skill (Optitex).
Sewing Skills
#TE
