Payments Team- Product Owner
The Payments group within Tyler Technologies is looking to fill a Product Owner role. The Product Owner will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering world class Payment solutions to Tyler's diverse customer base. The Payments team has multiple solutions that help citizens pay online, over the phone and in person.
The Product Owner will be heavily involved in every stage of the product management lifecycle, described below:
Research market problems
Conduct onsite and virtual visits to client sites
Conduct interviews with clients and prospects
Attend industry conferences and user gatherings
Research competing products and organizations
Prioritize problems to solve
Evaluate incoming requests, requirements, and suggestions
Maintain a backlog of planned development work
Organize releases of product features
Validate priorities and plans with stakeholders
Design solutions to problems
Communicate requirements as epics and stories
Consult with designers on mockups and prototypes
Consult with engineers on technical solutions
Validate designs and requirements with stakeholders
Deliver solutions to the market
Guide development and testing of new features
Document features and functionality for future reference
Demonstrate and train features for stakeholders
Validate features with early adopter clients
Drive adoption of solutions
Measure adoption and usage in the target market
Assist in sales demonstrations, webinars, and proposals
Advocate through marketing campaigns and community messaging
Participate in Tyler conferences and events
The ideal candidate for this position should have the following skill sets and experience:
Experience working with local government.
Experience with payments
Experience working in a customer-facing role, preferably in gathering requirements for software development.
Understanding of the software development life cycle, especially agile methodologies
Understanding of software design principles, especially user centered design
Proficiency communicating in written, verbal, and presentation form.
A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively.
Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
Ability to travel to client sites, conferences, and Tyler offices, as needed.
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Location
Overland Park, Kansas | Troy, Michigan | Remote
Travel
0-5%
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Requisition Number:2024-4293
Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
