GENERAL SUMMARY
Performs routine business tasks at a park gatehouse. Assists with light maintenance duties. This position woks under the direct supervision of the Park Manager or other Park Supervisory Staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
· Greets and assists visitors and park staff. Informs visitors of park rules.
· Registers campers, takes reservations and collects camping fees.
· Issues daily or annual park permits to campers and daily visitors and collects entry fees.
· Performs janitorial and basic maintenance duties of the gatehouse.
· Updates standard operating procedures as needed.
· Displays and presents park information and upcoming events.
· Provides basic training to less qualified gate attendants.
· Performs other duties as assigned.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:
Knowledge of:
· Basic arithmetic.
· Basic accounting.
· Modern office equipment, procedures and applicable software packages.
· Departmental policies and procedures.
· Safety precautions associated with the job.
· Computer based reservation system.
Skill in:
· Interpreting and carrying out instructions furnished in written, oral, diagrammatic or schedule form.
· Establishing and maintaining effective working relationships.
· Written and verbal communication.
· Enforcing park rules in a respectful manner.
· Closing out and balancing shift receipts.
· Working independently and efficiently.
