SUMMARY
The Mobil Sales Rep performs work in the operation of a vehicle to assure safe delivery of parts to and from commercial customers. The Mobil Sales Rep is required to perform duties inside our stores, driving, and at our customers’ place of business. They ensure maximum productivity in a safe environment, drive commercial sales, and remain compliant with company procedures in accordance to AutoZone’s expectation. Mobile Sales Reps exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts.
POSITION REQUIREMENTS
Qualified candidates must have excellent communication and decision making skills, the ability to safely operate company-owned vehicles, maintain approved driver status, must be self-motivated and able to excel in a fast paced environment. Basic knowledge of automotive parts is required.
GENERAL RESPONSIBILITIES
Responsibilities include but are not limited to:
? Provides WOW! Customer Service
? Utilizes ZNET to help customers locate merchandise or find suitable alternatives
? Adheres to AutoZone dress code
?
Follow all company policies, procedures and management direction, including all fleet and safety policies
? Ensures commercial products are delivered on time and in excellent condition
?
Drives delivery vehicle to transport parts to Commercial customers, including the loading and unloading of parts
? Maintains a safe driving and working environment, including PPE (Personal Protective Equipment)
?
Picks up parts from nearby stores and outside vendors
? Ensure appropriate delivery documentation is generated and issued for each delivery, then appropriately filed at the AutoZone store
?
Follows proper accident procedures
?
Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues
? Ensure that assigned company vehicle is kept clean and presentable
? Builds long term professional relationships with the customers
? Handles cash transactions, charge transactions, and core/part returns per company policy and guidelines
? Inspects, protects, and maintains company assets, merchandise, and vehicles
? Assists DIY customers between deliveries by performing the following duties:
o
Utilizes OBDII to read codes from customer’s automobiles
o
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
o
Maintains product knowledge and current promotions through AutoZone systems and information sources
o
Maintains store appearance and merchandising standards as directed
? Ability to work all the hours (of operation) that we are open for business
? Ability to meet physical job requirements as listed on Essential Job Functions with or without a reasonable accommodation (listed on page 2)
? Performs other related duties within the store as required
AutoZone
