TYPICAL ASSIGNMENTS
• Enters eligibility records into the system to process, update, and correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.
• Retrieves and reconciles information in files when rejected by the system
• Determines whether inaccurate data should be updated, routed or adjudicated
• Corrects and updates information entered through the optical scanning or data entry process
• Maintains related departmental records and files
• Operates office equipment which may include a personal computer, copier, fax machine, etc.
Requirements:
•Possess a high school diploma or equivalent
•Successful completion of a data entry test sponsored by Human Resources within the past 12 months / 10,000 keystrokes per hour with 95% accuracy (test waived if candidate currently holds or has previously held a CRT Operator position)
•Possess a basic understanding in the use and operation of a personal computer
