WAGE: $13.00
HOURS: PART-TIME POSITION(S); HOURS MAY VARY; SHOWS ARE MAINLY FRIDAY & SATURDAY EVENINGS ALONG WITH OTHER MANDATORY DAYS FOR EXAMPLE: NEW YEARS EVE, VALENTINES DAY, HUNTING SEASON AND OTHER SPECIAL EVENTS. YOU MAY ALSO BE UTILIZED IN THE RECEPTION AREA IN FRONT OF THE CONVENTION CENTER.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Take tickets from customers at showroom door while verifying the date and time coincide with the ticket.
- Escort customers to the correct seat assignment.
- Monitor incoming customers to ensure that they put drinks into plastic cups and are not bringing food into the showroom.
- Answer questions customers may have about the concert or up coming events.
- Report customer complaints or upset customer situations to supervisor or manager.
- Assist in monitoring showroom during concerts; report any questionable behavior to supervisor, manager, or security staff.
- Work reception window in convention center when scheduled.
- All other duties as assigned by Department Manager.
MINIMUM QUALIFICATIONS:
Education: High School Diploma or G.E.D.
Experience: Minimum 1-year customer service experience.
Skills and Abilities: Must be able to work under pressure, think quickly and handle several projects at once. Must have good verbal communication skills
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand for 75-90 minutes during each event.
- Walk for approximately 45 minutes per event.
- Lift and carry 5-20 pounds frequently and up to 50 pounds occasionally with assistance during each event.
- Must be able to bend, squat, kneel, reach, twist, and rotate as needed during each shift.
SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.
