- POSITION DESCRIPTION -
POSITION: Assistant Manager
STORE LOCATION: DATE: January 2014
REPORTING TO: Store Manager/Owner STATUS: Non-Exempt
POSITION PURPOSE
Assist Store Manager/Owner in managing and promoting all aspects of the business, including but not limited to buying, selling, pricing, sales, merchandising, loss prevention, assistance with staff recruitment, training, and development. Promote a high level of customer service and involvement, and continually strive for innovative solutions and alternatives in bettering the business.
MAJOR AREAS OF RESPONSIBILITY
- Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
- Assist with buying, selling, pricing and merchandising by adhering to merchandising standards, evaluating market demands, adhering to buying plan, managing stock and sales levels, and meeting or exceeding store sales goals and purchase goals.
- Assist with determining personnel requirements based on season and store schedule; assist with staff recruitment and interviewing. Train, and evaluate current staff as assigned throughout all stages of their development.
- Become familiar with product merchandise and brand names. Seek out opportunity to buy used goods, closeouts, liquidations, etc.
- Assist in the establishment and monitoring of appropriate security procedures including POS system and open/close procedures.
- Promote and role model superior customer service to all customers, every day. Ensure that all store associates understand and support the pursuit of superior service.
Assistant Manager
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QUALIFICATIONS
- Post high school education preferred.
- 1+ year prior retail management experience or 3-4 years prior retail sales experience preferred with strong leadership skills exhibited.
- Sales and goal-oriented.
- Strong organizational and time management skills are crucial importance.
- Proven customer service skills and strong interpersonal and communications skills required.
- Must be computer literate.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for lengthy periods of time (8 hours).
2. Lifting up to 40 lbs. unassisted.
3. Bending, rotating, and reaching conducive to a retail environment.
4. Must be able to operate a computerized sales terminal.
5. No exposure to hazardous materials or environments.
