Looking for a professional assistant clinic administrator for our new Woodhaven, MI location. Come work for a young, growing company that believes in the value of its employees. Massage Envy is the leader of a worldwide movement making massage part of our health & wellness lifestyle. With over 1,100 locations already open nationwide, we are the leader of our industry. Rated as the #1 Massage Franchise, #49th Fastest Growing Franchise and #64th of 500 Top Franchises by Entrepreneur Magazine - 2011
Principle duties include:
- Oversee and manage the daily operations of membership massage clinic
- Set weekly/monthly/yearly goals for both front desk and therapist staff
- Train, monitor and coach performance of front desk associates
- Responsible for creating and maintaining all staff work schedules
- Adhere to and hold employees accountable to all company policies and procedures
- Providing excellent customer service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships
- Maintain professional and impeccable clinic environment for employees and members/guests
- Responsible for generating sales reports, payroll, bank deposits, and inventory
Experience Required:
- College degree
- Management and sales experience in service/retail industry
Skills Required:
- Ability to problem solve, set expectations and goals, delegate tasks
- Ability to effectively communicate expectations to staff and create a winning team
- Proficiency in generating membership and retail sales goals as well as interpreting trends in sales reports
- Excellent trainer and motivator
Benefits:
- Salary plus bonuses
- Medical, dental and vision benefits offered
- Employee massages at reduced cost
- Employment growth opportunities
