JOB DESCRIPTION
JOB TITLE: Defense Aftermarket Project Manager
PLANT/DEPARTMENT: DIRECTED BY:
Defense Aftermarket Director of Defense Parts & Service
IMPORTANT WORKING RELATIONSHIPS: External Customers, Purchasing, Manufacturing, Subcontract Management, Accounting, Program Management, Engineering
DIRECTS: No direct reports
PRIMARY RESPONSIBILITY: Manage the scheduling, cost, technical performance, and customer
interface of Defense Aftermarket parts orders through effective communication and direction of internal functional departments.
MAJOR DUTIES:
Maximize sales in Defense Aftermarket while maintaining margin targets
Accurately & quickly respond to Requests for Quotation (RFQs) for aftermarket parts orders
Review incoming orders to ensure the contract requirements match what was quoted
Coordinate with Contracts Administrator to review contract requirements and necessary flow downs before accepting orders
Communicate quality, schedule, and budget requirements to internal departments (Purchasing, Manufacturing, etc.) and ensure a successful plan is in place to deliver on time and at or under budget
Monitor and manage quality, schedule, and cost performance of orders, implementing recovery plans & solutions as needed.
Provide professional and timely customer service regarding order updates, contract modifications and problem resolution.
Other duties as assigned.
EXPERIENCE PREFERRED/SPECIAL NOTES:
Strong written and verbal communication skills, including negotiation and problem resolution skills
Excellent customer service telephone skills, especially in providing prompt answers to customer inquiries
Knowledge of defense contracting adequate to understand and communicate requirements
Basic ability to read and understand engineering drawings
Planning and project management skills to effectively develop and communicate a plan for successful order delivery meeting all requirements
Computer skills including Microsoft Excel and Word, and ability to learn ERP system.
Strong interpersonal and leadership skills.
PHYSICAL REQUIREMENTS:
None
Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities/Affirmative Action Employer.
We comply with Department of Labor Wage and Hour Division.
