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Business Analyst
Job Code Number
135521838
Job Description
V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.
Job Description:
Business Analyst on projects across Networking, Server, Workstation Services, O365 and VoIP Telecommunications teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. Project Support Activities (i.e., Risks, issues, action item management; Meeting scheduling, facilitating, meeting minutes; Communications (end user, broadcasts, IT notifications); Monitor and report on project KPIs Project Tasks (i.e., Project data clean up and maintenance; Data analysis; Implementation support; Application testing and test tool administration; Baseline technical support; Data visualization and presentation creation) Documentation (i.e., Requirements (including facilitating gathering sessions); Requirement traceability matrixes; Project runbooks; User guides; Test plans; Use cases; Implementation plans; Technical and non-technical writing; Request for Proposal (RFP, eval matrix); Contract Scope of Services; Process and standards update and creation.
• 5 years' experience in a Business Analyst role, including, but not limited to creating and updating business requirements documents, testing deliverables, training materials, project logs, and end user documentation.
• Excellent knowledge and experience using Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, SharePoint Online, etc.)
• Able to successfully multi-task and prioritize work across several active projects and assignments
• Passionate about delivering the ultimate customer experience
• Demonstrated problem-solving skills including identification of issues, obstacles and opportunities and development and implementation of effective solutions
• Excellent written and verbal communication skills
• Experience working on Infrastructure projects
Position is Hybrid, 2 days a week onsite day required, may occasionally be more depending on project requirements
Environment: M365 Suite of products, Windows, Azure DevOps, AWS Cloud, Cisco Network and VoIP
V2Soft is an Equal Opportunity Employer ( EOE).
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.
