Essential Functions
1. Greets the public at the Juvenile Division front desk. Answers incoming calls, identifies the callers' needs, and transfers to appropriate department or individual.
2. Responds to routine inquiries as able regarding general office policies and procedures, staff availability, scheduling information, office hours, and related matters. Performs computer look-ups to obtain necessary information to answer inquiries.
3. May assist a Referee in preparing letters/summons for intake inquiries, and appearance tickets. Makes necessary entries in computer. Makes copies and mails letters.
4. Maintains a daily attendance record of Court staff.
5. Opens mail, reviews documents and routes to appropriate office. Checks documents for missing signatures, motion fee checks, or enclosures and attaches form to be returned for missing information or documents. Looks up case number, assigned Judge and other case information and adds to file as needed.
6. Provides forms to clients as requested.
7. Operates computer terminal to check whether individual has a court case in the system. Uses the computer to perform background or juvenile record checks.
8. Prepares court files by applying labels to identify files, punches and files documents, ensures labels match file identification information, and assembles the files.
9. Performs general clerical tasks such sorting and processing legal notices and other documents, informing Victims Rights of upcoming inquiries, and related tasks.
10. Performs a variety of related support tasks such as faxing documents, filing court documents, making copies, preparing mailings, and related tasks.
