Are you able to provide superior customer service?  Work independently and stay on task?  Our client is in Jackson, MI and will need to see a resume showing off your skills and experience. 

1st Shift: 8:00 AM – 5:00 PM | Monday – Friday  

Starting wage is $18.27/hour 

Full-time, temporary to permanent positions in Jackson, MI.

Essential Duties and Responsibilities:

• Greets patients in welcoming professional manner, utilizing excellent customer service skills at all times.
• Data entry
• Distributes forms to patients with necessary explanation and collects forms from patients insuring proper completion.
• Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end of day process to balance the electronic cash drawer.
• Maintains cash box during each shift to ensure all cash-box money is accounted for.
• Schedules patient appointments.
• Schedules any STAT tests ordered by provider.
• Consistently and accurately utilizes department scheduling guidelines.
• Complete daily model of care steps (i.e. robust reminder calls, raking the schedule etc.).
• Participates in patient outreach.
• Other activities that assist with coordination of patient care, i.e. verbally review patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests.
• Conforms with and abides by all regulations, policies, work practices and instructions.
• Provides administrative support to clinical staff.

Non-Essential Functions: 

• Performs other duties as assigned.
• Completes department-specific projects, such as patient tracking and follow-up.

Education/Training/Experience

• Minimum of High School Diploma
• Previous medical office experience preferred
• Knowledge of medical insurance rules preferred
• Experience using an electronic medical record preferred

Job Knowledge, Skills & Abilities

• Ability to work effectively and independently within their work area, staying on task.
• Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees.
• Routine testing/training on various job-related skills and competencies.
• Excellent communication skills, both written and verbal.
• Ability to communicate in a friendly, helpful manner with all patients and co-workers.
• Excellent computer skills.

Physical Demands: Pushing patients in wheelchairs.