- A BS in operations management, finance, business administration or related field is required; a graduate degree strongly preferred
- 7-10 years progressive management experience in healthcare revenue cycle operations required, including experience hiring, training, evaluating, discipline, developing and engaging staff members. Academic medical experience preferred.
- Five (5) plus years of strong leadership experience supervising 20 plus employees.
- Operations subject matter expert for RCM workflows and must be able to communicate to executive and local leadership teams strategies for collection efficiency.
- Demonstrated knowledge of federal programs affecting quality monitoring, payment and incentives that flow through the revenue cycle.
- Demonstrated skills in working with external regulators and private payers in resolving audits in an appropriate and expedient manner.
- Experience tracking and analyzing data and implementing process improvements required.
- Must be an employee focused with exceptional people and service skills
- Must be detail-oriented and organized, with good analytical and problem-solving ability.
- Ability to function independently and as a team player in a fast-paced environment required.
- Must have exceptional written and verbal communications skills.
CREDENTIALS, LICENSURE OR CERTIFICATION
- CCS, CPC or equivalent coding certificate preferred
- Certification and/or Fellowship in the Medical Group Management Association strongly preferred
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.