Responsible for the overall planning, management, and completion of Information Technology projects on a wide variety of business units and programs. Works with customers to develop project scope of work documents and project plans. Uses project management skills to manage project roles, identify resource requirements, meet training needs, define project deliverables, provide customer satisfaction and reporting structures, and to insure quality of projects. Identifies the technical approach to be used on a given project and manages the system development process. Documents opportunities to integrate systems and resources to fulfill project requirements. Ensures effective communications and relationships between customers and project team members are maintained. Duties may require 24 hour, seven days per week on-call responsibility for project support.