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Systems Engineering Practitioner
Job Code Number
120877231
Job Description
V2Soft (www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.
Skills Required:
- A strong desire to learn manufacturing operations and business practices from an IT perspective is desired. Broad business and manufacturing perspective is helpful.
- Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core.
- A Willingness to work in a high-pressure production environment and flexible work schedule is a foundation in this space. A willingness to learn and adapt to new technologies.
Skills Preferred:
- Responsibilities: Support a multi-shift operation in a manufacturing plant. o Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
- Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
- Interface with Business IT and business owners to prioritize improvement efforts.
- Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
- Focus on the integration / long term maintenance of applications and hardware.
- Assist team lead with managing assignments and workload.
- Develop, maintain, and share, accurate support documentation.
- Support of local network equipment in a Cisco based environment.
- Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
- Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.
Experience Required:
- The successful candidate should have the following qualifications: Strong written and verbal communication skills
- Ability to multi-task; managing multiple tasks
- Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
- Ability to communicate effectively with business users and IT professionals including globally distributed teams.
- The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.
- Motivated self-starter
- Identifying, investigating & solving problems without supervision
- Manufacturing experience is preferred, but not required.
Experience Preferred:
- The successful candidate will have or be willing to quickly learn the following items:
- Experience with Server administration; Windows (2012+) or Linux
- Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
- Knowledge of Windows server and Windows Active Directory/ADFS
- Experience with VM servers (Vsphere).
- Experience with Android and/or iOS, iPhones, iPads.
- Experience with Mac OS.
- Experience with Office365.
- Experience with SharePoint.
- Experience with Office automation
- Experience with FIS, QLS-CM, QTS, QWX, PDS, LMA, OBL, QDAS
- Experience with Dell PC’s, Dell Laptops, HP Printers, and HP Servers
- Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required.
Education Required:
V2Soft is an Equal Opportunity Employer ( EOE).
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.
