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 Customer Service Representative
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Welding Technology Corporation

Job Code Number

4508779

Job Description

 
SKILLS & WORK EXPERIENCE:
 
  • Ability to work in a team setting
  • Excellent verbal, written, mathematical, and problem solving skills
  • Must be a self starter
  • Computer Literate – must have experience in Microsoft Excel and Word skills
  • Data entry skills - typing speed 50+ wpm
  • ISO9000 experience desirable
  • Previous  experience with order entry and quoting process with confidence
  • 1 to 3 years Customer Service experience
 
 
 
EDUCATION
 
  • Associates Degree or equivalent  preferred
  • High School Diploma or GED equivalent required
 
 
 
RESPONSIBILITIES
 
  • Work as a liaison between the Customer, Manufacturing, Service and Sales
  • Data entry:  work orders, sales orders, etc.
  • Maintaining database and filing system
  • Coordinates problem resolution and timely follow-up either verbally or in writing with a desire to ensure customer satisfaction.
  • Respond to customer inquiries relating to price quotations, deliveries,  cancellations and service/ repair orders.
  • Provide price quotes in writing to customers
 


Additional Requirements:

Pay ranges from $26,385-$30,000 per year



How to Apply

Interested Candidates are invited to contact Ms. Rae Martin at rmartin@weldtechcorpcom.

Job Summary