Job Description
Company description:
MPHI works with you to advance population health through innovation and collaboration. Our direct experience, at both local and national levels, informs our services including analysis, capacity building, education, evaluation, facilitation, implementation, outreach, project management, research, and solutions development.
Job description:
Title: Refugee Systems of Care Specialist
$25.00 - $33.65 / Posted Thru: 4-6-23
Location: Remote/Virtual - Must Live in Michigan
In-Office and Community-Based Meetings Required
Travel Within The State of Michigan Required
Purpose: The Refugee Systems of Care Specialist position will provide critical supports to the home visiting system in Michigan as it adjusts to better meet the needs of unique refugee populations in the state. By supporting assessment, training and technical assistance, and data tracking, this position will act as an important connector between home visiting programs and the best/promising practices that allow them to reach and serve refugee communities. As a founding position within the Home Visiting and Refugee Families Connection project, the Refugee Systems of Care Specialist will be a sentinel support in the design and implementation of the overall project.
Duties and Responsibilities:
Assessment and Planning
* Support the design and completion of an initial environmental scan of refugee responsive home visiting practices.
* Support the design and completion of a needs assessment of home visiting programs and programs serving refugee families to home visiting and sustaining engagement.
* Learn, understand, and respond to the needs of home visiting programs to better serve the needs of refugee populations.
* Explore and suggest model and programmatic enhancements to improve cultural responsiveness and trauma informed practices.
Training and Technical Assistance
* Educate and inform home visiting programs about the Home Visiting and Refugee Families Connection project.
* Represent the Home Visiting and Refugee Families Connection project at relevant meetings.
* Through one-on-one and group supports to local implementing agencies (LIAs), develop, and provide trainings and workshops aimed at educating LIAs on refugee and trauma centered best and promising practices.
Data Tracking
* Support strategies to track reach, effectiveness and work statement expectations of the Home Visiting and Refugee Families Connection project.
* Collect ongoing feedback from key partners, including refugee populations and local home visiting programs, on Home Visiting and Refugee Families Connection project.
Administrative/MPHI Responsibilities
* Attendance at meetings and/or conferences as needed.
* Support other work of the Center for Quality Family Support (CQFS) and the Michigan Home Visiting System, as needed.
* Participate in ongoing strategic planning and other special projects for the Center for Quality Family Support, Center for Healthy Communities, and the company.
* Maintain position-specific and MPHI-required internal training requirements.
* Understand and uphold MPHI’s Core Values of Servant Leadership, Health Equity and Social Justice, Authentic Relationships, and Quality and Excellence.?
* Maintain a positive, strong, credible, professional interpersonal relationship with all parties of MPHI projects, and always represents the best interest of MPHI.
* Other duties as assigned.
Qualifications/Requirements:
Education: A bachelor’s degree is required; however, a combination of education and experience equivalent to a degree will be considered to best meet the needs of this position.
Experience: One to three years’ experience with home visiting, systems planning and improvement and working with the refugee population in Michigan preferred.
Important Knowledge, Abilities, Skills, and Experience:
* Experience working directly with refugee populations required.
* Experience with systems of care focused on the needs of refugee populations.
* Experience in scaling up programs from concept to implementation preferred.
* Ability to speak at least one language of local refugee populations encouraged.
* Basic awareness of human service programming/systems.
* Knowledge about and experience with home visiting preferred.
* Ability to be a self-starter and be able to work well independently and with a team in a virtual environment.
* Experience in basic techniques of environmental scanning, needs assessment, and planning.
* Ability to assess local home visiting staff training and support needs related to local refugee populations.
* Knowledge of developing educational sessions and related materials/communications.
* Meeting facilitation skills.
* Excellent interpersonal skills and strong written and verbal communication skills.
* Proven ability to work effectively with others.
* Strong organizational skills and attention to detail demonstrating quality and excellence.
* Comfort and ability to work independently with a wide range of computer applications.
* Ability to handle multiple tasks, assignments and deadlines and prioritize accordingly.
* Flexibility and adaptability to a fast-paced, dynamic work environment.
* Must live within the state of Michigan and be able to travel throughout the region in focus.
Work Environment and Physical Requirements: Position is remote with expectation of attendance at scheduled in-office and community-based meetings. MPHI provides a workstation that includes a laptop computer, two monitors and a docking station. Employee must provide an adequate workspace that is for designated work time and high-speed internet connection. Regular meetings will take place via video conferencing. Occasional in-person meeting attendance required. In-state residency and travel required. This position involves viewing a computer screen 50-100% of the time.
Responsibility for the Work of Others: No assigned responsibility
Impact on Projects, Services, and Operations: The Refugee Systems of Care Specialist directly impacts the quality of products, and the performance of project teams to which they are assigned. This position has substantial impacts on the integrity and quality of MPHI products and activities. Competent performance in this position has a substantial impact on the integrity and professional reputation of MPHI including meetings the needs of MPHI partners in a timely manner, maintaining professional relationships, and enhancing the future potential future contracts with clients.
REQUIRED COMMUNICATION
Contact Person/Group Frequency Purpose
Supervisor Daily Direction/Supervision/Updates
Project Coordinator Daily Project Work
MDHHS HVU Staff As needed Project Work
Local Home Visiting Program Staff As needed Project Work
Local Refugee Community Contacts As needed Project Work
Public, Public health professionals Daily Assistance
“For purposes of employment standards, this classification is “Exempt” from the overtime provisions of the
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