Do you find it exciting to meet new people and are an enthusiastic contributor to your team?? Do you enjoy helping employers find the perfect fit? Are you seeking a professional workplace with established processes??Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?
If you answered yes to any of the questions above, then we need you as our Administrative Assistant! See the details of the position below.
Watch now to learn about The Pond Guy: https://qrcodes.pro/sIkmTV
Job Description:
Our Administrative Assistant is a critical contributor in showcasing our company culture. This position works within the Human Resources department but is also the primary receptionist for guests. We do have a storefront that attracts most customers therefore visitor traffic for the guest area is generally low. As the guest receptionist you will be the first point of contact for visitors and future Tribe members. Maintaining a clean and organized guest area will be pertinent in this position. In the Administrative Assistant role, you will support with execution of processes to ensure that applicants get a high level of customer service throughout the interview process. A passionate, driven individual will be required to support company hiring and retention goals. There is a family dynamic at The Pond Guy that extends to our applicants as we strive to give them the highest quality service possible.
Onsite Position
Because of the responsibilities required as the guest receptionist, our Administrative Assistant is required to work onsite.
Here are some examples of the actual work your day would include.
- Support the hiring process from beginning to end
- Post open positions on various hiring and social media platforms
- Maintain email (HelpScout) and applicant tracking system (ATS) software for efficient applicant process
- Schedule interviews with applicants and stakeholders via email, text and phone, assist applicants calling into the hiring queue
- Maintain and file completed applicant packets
- Send and save behavioral assessments (PIs) for applicants
- Conduct reference checks for applicants
- Communicate interview status updates to applicants, including applicants not moving forward
- Gather and communicate hiring stats (daily, weekly, monthly)
- Promote referral program and keep employees updated on opportunities
- Provide relationship guides based on existing PIs to existing Tribe members
- Review applicant resumes
- Gather training materials and office kits for new Tribe members and execute the best practice to provide materials/kits to new hires via mail or pickup
- Prepare new hire desks with PIs and office supplies
- Crosstrain on the SWAG program and support with processing orders, adjusting inventory and prepping new hire welcome kits
- Provide insights on how to improve existing hiring techniques
- Greet visitors at the Facility and ensure they meet with their contact
- Support other departments with ad hoc projects like scanning documents and prepping for meetings
Don't know about ponds? That's ok! You'll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of The Pond Guy's proactive approach to pond management.
Job Requirements
To be successful in this role, you need to have a certain amount of knowledge and skills:
- Minimum of 3 years of experience in an administrative position with face-to-face customer experience
- Experience with ATS and other HR databases a plus
- Excellent written and verbal communication skills
- Proficient computer knowledge in Microsoft Office
- Hands-on mind set with ability to work in an office environment
- High school degree, college degree preferred
This position requires manual dexterity for typing, sitting at a desk and looking at a computer screen for typing for long periods of time. In addition, portions of the training require our Administrative Assistant to shadow other departments that may require physical activity including lifting 25-35 pounds and standing for long periods of time.
We need an Administrative Assistant that has a positive attitude and the words "can't" and "impossible" are not a part of your vocabulary. You'll have the ability to learn quickly and retain a large amount of information and offer exceptional customer service. This person should continually add value to the organization beyond their day-to-day tasks.
Availability
You must be available to work between the hours of 8:30am and 5pm Monday – Friday with the occasional evening or Saturday for interviews that must be done outside of normal business hours.
Compensation
This is a full-time hourly position with benefits. Benefits include:
- Blue Cross Blue Shield Healthcare
- Dental Insurance
- Vision Insurance
- Short-term Disability Insurance
- Long-term Disability Insurance
- Accident Insurance
- Critical Illness Insurance
- Life Insurance
- Paid Time Off
- Holiday pay effective immediately (8 holidays recognized)
- 401k with employer 4% match
- Referral program with opportunities to earn up to $1,000 per referral
- Additional Training Programs: Career Development and Department Shadows
Company Overview
TPG, Inc. is a growing company with over 140 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to be a group of passionate, knowledgeable pond people helping the world enjoy ponds. We offer innovative, proven solutions delivered with a commitment to complete satisfaction... guaranteed.
TPG, Inc. is not just a team, we're a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together and feed on each other to grow. Becoming part of TPG, Inc. means more than getting a job it's a career move. We will give you the support you need to grow with us.
Company Divisions
TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.
Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com
The Pond Guy, Inc. – direct-to-consumer. thepondguy.com
The Pond Guy, Inc. – local services division. weknowponds.com
