Universal Marketing Group (UMG) is an industry leading call center. We are currently expanding our operations to Ann Arbor.
Each of our partners depends on us to present them with the highest levels of service and integrity in order for their business to profit and thrive.
You too can depend on us for a great career opportunity. If you're looking for a reliable company who will treat you with respect and consideration, reward your hard work and provide you with opportunities for advancement, then explore a career with UMG.
Universal Marketing Group handles in-coming calls only, No Cold Calling.
We are a 24/7 operation.
Full time & Part time positions available (with flexible scheduling). Great for college students and retirees.
Pay $10-$25/hour (based on experience and potential commissions)
Benefits include:
- Dental, Medical, Optical and Life insurance
- Profit sharing program
- Tuition reimbursement
- Paid vacation
- 401K with employer match
- Paid training
- Opportunity for advancement
Duties include:
- Responsible for receiving phone calls with the intent of promoting or selling company products or services
- Placing orders for multiple/different products based on the phone calls received
- Offering additional items for purchase
- Being knowledgeable of products or services being offered
Requirements:
- HS School diploma or GED
- Basic computer skills
- Ability to answer up to 90 telephone calls per day
- Experience in assisting customers with questions or concerns they may have with company products
- Ability to communicate effectively, tactfully and professionally
- Must be career orientated
- Willingness to interact with company management on a daily basis to enhance operations and sales
- Call Center experience preferred but not required
- Customer Service experience preferred but not required
- Sales experience preferred but not required
