DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century.And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.
But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you'll be part of a team that welcomes, recognizes, and celebrates differences and values everyone's health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE.Together, we can achieve great things.
Testing Required: Not Applicable
Job Summary
Plans, implements and monitors: evaluation activities, market research activities, regulatory activities, projects, services, communications campaigns and product lines focused on generating revenue and increasing customer satisfaction levels. Simultaneously manages multiple complex projects & initiatives. Ensures the integration and alignment of programs, business targets, performance gap(s) and budget analyses. Develops cross-functional relationships between the department and various process and support organizations (internal and external). Assignments are received in the form of broad goals and/or areas of responsibility. Incumbent has broad latitude (within the defined scope of responsibility) for independent action in setting objectives and deciding how to proceed, consistent with Corporate goals and objectives. Many projects and activities are primarily, carried out through the use of outside vendors/contractors; there is extensive program/project development and management, but no direct supervision or management of Corporate employees. Span of control: 0; this is an individual contributor job.
Key Accountabilities
Ensures the integration and alignment of various evaluation, marketing and customer outreach programs, business targets, performance gap and budget analyses; all activities guided by the corporate and divisional objectives.
Ensures adherence to program, services or product launch plans, components and timeframe.
Develops relationships with external contractors, regulators and various process and support organizations; negotiates with external contractors on proposals, contracts, etc.
Represents the Corporation with vendors at industry associations.
Supports the development of evaluation plans for a market sector via specific marketing strategies.
Works closely with external evaluation teams to develop evaluation strategies and plans.
Performs analyses and prepares forecasts and recommendations in the areas of product preferences, sales coverage, market penetration, market practices and sales trends.
Evaluate the organization's products and services using customer marketing databases.
Provide evaluation expertise to operational and pilot teams; supporting impact evaluation, process evaluation, program barriers, customer satisfaction, and customer journey mapping.
Supports energy efficiency market research activities; such as potential studies, saturations studies, baseline studies, and various other research activities
Minimum Education & Experience Requirements
Bachelor's degree and 7+ years of experience in marketing, program/project and/or energy management
Other Qualifications
Preferred
Bachelor's degree in a business, mathematics, or engineering discipline
MBA or Master's degree
Experience in the development and evaluation of energy efficiency programs.
Other Requirements:
Consulting and influencing skills consistent with the ability to build relationships and influence parties; may include getting parties to embrace changing expectations and initiatives.
Analytical and problem solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations.
Ability to develop and coordinate cross functional work groups and projects yielding optimal outcomes.
Working knowledge of financial and economic analysis, project and risk management.
Thorough knowledge of regulatory commission orders, authority, responsibility and practices.
Ability to apply project planning, implementation and continuous improvement principles to affect tangible, positive outcomes.
Deal effectively with resistance; taking positive steps to avoid the recurrence of errors through constructive critique.
Cope with multiple demands from superiors, subordinates and peers in a positive and evenhanded fashion; displaying a calm demeanor under pressure.
Familiarity with total quality management, continuous improvement, or related systematic approaches to ensuring the delivery of high quality products and services.
Additional Information
Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the... For full info follow application link.
DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.