Service Technician
Restaurant Technologies, the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry, is currently seeking a Field Service Technician to join our growing and innovative team. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry.
Position Description
As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair and routine maintenance.
Key Responsibilities
Installation, service and repair on Total Oil Management and AutoMist systems and equipment
Maintain proper paperwork standards and inventory (proper parts and supply levels in company service vehicles)
Follow proper HACCP guidelines and employee safety policies
Utilize Restaurant Technologies phone protocols and follow customer service training standards
Visit and/or call customers to ensure that Restaurant Technologies' performance is up to standards and the customer's expectations
Participate in "on call" staff schedule rotation based on customer needs
Position Requirements
Must be at least 21 years of age with a valid driver's license
1-3 years of equipment installation experience or strong mechanical aptitude
A clean driving record
Ability to work variety of day, weekend and/or overnight shift (specific schedule will be discussed upon interview)
Carry a minimum of 50 pounds by hand up to several hundred yards by cart
Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
Ability to climb up and down a ladder as high as 20 feet in the air
No major moving/traffic violations in the past 5 years (including but not limited to):
DUI
Driving while suspended/revoked
Excessive Speed
Reckless/Careless Driving
Distracted Driving
Improper Lane Change
EQUAL OPPORTUNITY EMPLOYER
Restaurant Technologies is committed to providing a work environment that is free from discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons, and to prohibit discrimination in employment.
As a critical part of our culture of respect, we strictly prohibit any discrimination or harassment based on gender, age, race, color, religion, sexual orientation, gender identity, mental or physical disability, ancestry, pregnancy, national origin, and any other status protected by law.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
If you need reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. You may also contact us at 1-888-796-4997 if you wish to speak with a resource regarding a reasonable accommodation request.
NEXT STEPS
Thank you for your interest in a position with Restaurant Technologies. The next step is to submit your application. This process will take an average of 20 minutes to complete. We look forward to connecting with you! Not ready to apply just yet? Please like us on Facebook or follow us on Twitter and LinkedIn to stay connected!
WHO WE ARE
Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets.
OUR CULTURE
At Restaurant Technologies, we've cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesota's Fastest Growing Companies. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
OUR CUSTOMERS
We serve the leaders in the food service industry which include -McDonald's, Burger King, Jack in the Box, Albertsons, White Castle, KFC, Carrabba's, Applebee's, Chili's, and leading independent restaurants.
RTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to federal law requirements, RTI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.
