Education: Bachelor’s Degree in Criminal Justice, Public or Business Administration, or a related field or equivalent experience.
Experience: Minimum of five years of 911 experience related to the operation of computers, radio, and telecommunications systems and providing police, fire, and EMS dispatch operations. A minimum of 3 years must be in a supervisory capacity. Preferred two years’ supervisory experience as a PSAP Director in a local unit of government in Michigan.
Any or all of the above may be substituted for commensurate experience and/or education or a combination thereof.
Certifications and/or Licenses: Current and valid Michigan driver’s license to operate a motor vehicle. Certification as a LEIN Operator. Successful completion of NIMS Level 100, 200, 300, 400, 700, and 800 trainings. Maintain State of Michigan Dispatcher’s Certification or be able to obtain certifications within 6 months of hire.