CURRENT SPECTRUM HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.
Job Description
Job Summary
Accountable for the provision of quality services within assigned area(s) of responsibility. Responsible for resource planning and development, fiscal performance/budget management and the attainment of specific organizational goals. In collaboration with the Director, assumes responsibility for the development of site/service goals, providing input and management of the budget, and collaboration with the other team members to continually improve services and support of the management team. Along with other Managers, develops policies and procedures to support the site/service and the provision of quality services. As part of the Information Services (IS) management team, participates in the overall business planning and developing organization budgets, policies and operating procedures.This leadership role will be responsible for our Priority Health Technology Lifecycle team. They're responsible for the core IS infrastructure and environment management for our insurance payer operations. Additionally, they work on other high priority IS or Security driven initiatives and legacy application/code remediation. Operating within the SAFe framework, this leader will be responsible for attracting, developing, and retaining capable individuals in various development and engineering roles. This leader will also be working closely with our IS Agile Product Manager ensuring team alignment to our core agile principals and workstreams.
Essential Functions
Plans, directs and evaluates the work of assigned work groups/teams.
Establishes departmental goals and objectives, performance and production standards to assure quality.
Acts as a customer advocate and provides ongoing communication with customers, staff and multidisciplinary team regarding customer, staff, management, quality care issues and departmental goals.
Leads the tactical planning for their area(s) of Information Services, and participates in the preparation and management of an annual operating plan and budget. Develops capital and operational budgets for assigned area(s). Routinely monitors, manages and controls budget, analyzes variances and takes appropriate action. Develops plans for productivity improvements.
Works in collaboration with leadership to inspire a culture that fosters and celebrates performance excellence particularly in care, practice, service and operational indicators. Champions an atmosphere exemplifying transformational care and service outcomes to internal and external customers. Creates an expectation that staff become involved in committees, projects and continuous improvement activates. Holds staff accountable for high performance against job descriptions, policies, procedures, controls and processes, as well as corporate and divisional guidelines.
Responsible for the retention of talent in a demanding technology environment that requires 24/7/365 service availability This includes developing an understanding of what encourages retention in each individual, and its application, using creative, approved methods (e.g. flexible work schedule, educational opportunities, etc.) that promote the appropriate work/life balance, while first ensuring agreed upon services levels are being met. Mentors, coaches and develops staff, and acts as a role model and resource.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature. Attends and participates in professional functions such as meetings, conferences, seminars and schools to maintain a high level of knowledge in the products, technology and business solutions to meet the changing industry opportunities.
Ensures that the department is staffed with the appropriate mix and numbers to meet customer needs. Maintains payroll information. Responsible for interviewing, hiring and retaining staff/members of the team, performance monitoring of staff, initiating follow-through with disciplinary action and termination, in consultation with Human Resources, when appropriate.
Qualifications
Required Associate's Degree or equivalent technical school
Preferred Bachelor's Degree
3 years of experience typically gained through skills/knowledge/abilities of supervisory, management, or project leadership experience Required
5 years of experience typically gained through skills/knowledge/abilities supervisory, management or project leadership experience Preferred
Experience managing teams with disparate roles and focuses, and in directing the work of others Preferred
Scaled Agile (SAFe) experience and/or certifications
Primary Location
SITE - Priority Health - 1239 E Beltline - Grand Rapids
Department Name
PH - Technology Lifecycle Development
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
M-F
Weekend Frequency
On-call weekends
Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member's job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more here (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) .
Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member's job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Who We Are
Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.
Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.
We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.
We are the region's largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.
Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics™. Click here (https://www.spectrumhealth.org/about-us/quality-safet