STGI is currently seeking a full-time Account Manager to provide contract related support and implement the direction by the Director for our ORR - Office of Refugee and Resettlement contract working with unaccompanied minors.
The Account Manager is primarily responsible for overseeing the UC programs as well as services provided to clients in these programs. This person is expected to oversee the quality assurance process within the site and training of these programs.
This position is expected to function effectively with little supervision while following the ORR guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES:
Direct, train, and develop all direct reports and other program staff to ensure quality services are rendered to clients;
Attend staff meetings to ensure effective and efficient service coordination.
Regularly meet and partner with the Government and other relevant leaders to ensure consistency of programming and to ensure the site is successfully in its service deliverables for UC;
Ensure program operations and services are consistent with the established agency, state, federal, and licensing standards and requirements.
Collaborate with intake and referral teams to ensure appropriate capacity and placement of youth in programs.
Stay up to date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary.
Stay abreast of all agency, federal, and state regulatory requirements related to social services.
Complete other duties as assigned.
Required Skills
Required Skills:
Required Experience
Bachelor's Degree in Business or Health Administration or related field.
Master degree in Business or Health Administration or related field preferred
5 - 10 year's experience managing a geographically dispersed workforce
Demonstrated skills in the use of PC's and Microsoft Office applications
Experience with online timekeeping systems
Experience with virtual environment
Up to 50% Travel to Medical clinics location in detention/prison facility settings
STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.
STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.
STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.