Sales Development Representative
Sales
Madison Heights, MI
*
ID:
52337
*
Full-Time/Regular
YOUR NEXT JOB AWAITS YOU AT EGT PRINTING IN MADISON HEIGHTS!
EGT Printing Solutions, an RR Donnelley company, is a full service graphic communications provider located in Madison Heights, Michigan. We offer complete in-house production of conventional and digital print products as well as full service direct mail and fulfillment capabilities. We truly are a solutions provider that can handle brochures, pocket folders, saddle- stitched booklets and direct mail, as well as many other unique solutions. Our extensive capabilities, combined with skilled craftsmen, a top notch sales and customer service staff all work in harmony to exceed client expectations on even the most challenging projects.
Position Summary
Promotes and sells the organization's products and services within an assigned geographic area, product range, or list of new and existing customer accounts to achieve significant sales targets. Develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Accountable for increasing sales/client ratio and expanding customer base. Owns a record of sales achievement.
Responsibilities
Work is typically performed under no supervision, with only guidance about overall goals and objectives. Usually receive minimal to no guidance about how to complete work objectives. Must be able to define work based on evaluation of short term and long term goals of the department. Able to independently evaluate processes, identify areas of improvement, and incorporate into overall work objectives.
Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization
Assess customer needs and suggest appropriate products and services
Respond to more complex customer enquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
Develop long-term sales plans for key customers and monitor and adapt sales activities to meet objectives.
Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.
Coach and mentor less experienced sales representatives to achieve their sales targets.
Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed
Partners with internal resources to execute targeted deliverables within a timely manner
Provide extraordinary internal and external customer service throughout the sales process
Forecast accurately and maintain the system of record in Salesforce.com.
Performs other related duties and participates in special projects as assigned.
RRD is an EEO/AA including Vets and Disabled Employer
Required Skills
Job Knowledge & Skills
Bachelor degree in discipline related to functional work or role or at least 3 years of relevant work experience in sales
Knowledge of RR Donnelley Products & Services preferred
Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
Must be able consistently identify critical elements, variables and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
Able to apply excellent business acumen and collaborative skills when resolving problems.
Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or to offer up solutions to problems.
Actively participate in relevant job skills training and development activities. Desire to be a continuous learner of RRD's products & services
Familiar with standard software such as Word, PowerPoint and Excel.
Salesforce.com knowledge and usage required
RR Donnelley is an EEO/AA including Vets and Disabled Employer
RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company’s policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.
