Doxim is the customer communications (https://www.doxim.com/customer-communications-management/) and engagement (https://www.doxim.com/customer-engagement-solutions/) technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.
Job Description
Responsible for supporting various aspects of existing templates in DOC1document composition platform, such as change to logic, troubleshooting, program documentation and release for computer operations. Review previously setup templates, VB and FoxPro code and collaborate with other developers on composition convergence project. Works with Project Managers, Business Analysts and Customer Service teams to convert existing DOC1 setup to Quadient. Support Data Processing department and help troubleshoot when issues reported. Must be able to think quickly and resolve issues as they arise.
Hours
This is a Full-time contract position requiring approximately 40+ hours per week with occasional weekends.
Duties & Responsibilities
Working on various aspects of Doc1 Designer: Publications, Documents, Active contents, Transaction Tables, Data formats, Document Library, Doc1 gen batch processing, output configuration, Journals etc.
Participate in team efforts to convert setups from existing OpenText/Doc1 platforms to Quadient Inspire
Make programming changes, test and troubleshoot workflows
Knowledge of VB and/or Foxpro
Assist with data file analysis and help PM in customer's onboarding process
Familiarity with at least one of the languages: Java, C#, Power Shell
Knowledge of SQL Server, stored procedures and functions
Identify opportunities to improve existing process and ways to standardize data processing
Assist in resolving inquiries related to input/output and intended data usage
Follows established department and companywide guidelines for implementation, testing and deployment
Contribute to the upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training
Other duties may be assigned after successful integration
Preferred Qualifications:
Print and mailing industry experience preferred
3+ years of relevant experience using Doc1
Development experience with multiple document composition tools such as Quadient Inspire (former GMC) or OpenText(Exstream) and or composition is a bonus
Working knowledge of Windows PowerShell
Strong attention to detail and QC principles
Understanding of Data Integrity, Security
Good knowledge of object-oriented programming Java or C#
Familiarity with SQL
Experience using a wide range of data structures including xml
Ability to work independently and collaboratively
Minimum Qualifications:
Bachelor's Degree in Computer Science or equivalent experience
Minimum of three years of experience in related field
Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.EOE/M/F/Disabled/VetsDoxim is an equal opportunity employer and makes employment decisions without regards to race, gender, disability or protected veterans status.
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