The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
Minimum Qualifications
Bachelor's degree in business, computer science or a related field
2 years of product management experience
Passion for digital products
Experience driving digital product vision and design discussions
Experience developing digital products and technologies
Preferred Qualifications
Knowledge of multiple functional areas such as product management, engineering, UI/UX, sales, client support, finance and marketing
Ability to influence multiple stakeholders without direct authority
Track record of delivering on time and measuring success
Familiarity with current and emerging technologies
Job Summary
As a member of the Product Strategy team, the Digital Product Manager uses market research aligned with business goals to develop digital product insights, strategy and a road map. With this strategy, the Digital Product Manager takes the digital product through its entire life cycle, from implementation to launch. They assess outcomes of the digital product using key performance indicators that drive business performance.
Responsibilities
Understand and anticipate client needs and wants through research of market trends, customer feedback, current state analysis and user testing
Act as the mediator between the customer and the technical teams, communicating customer needs and translating those into new product features for the team to design
Develop, maintain and inform the product vision and road map, communicating the "why" widely and often, ensuring that solutions being developed achieve the vision and road map
Build relationships and communicate at a high level with a wide array of partners, including but not limited to business stakeholders, technology, senior leadership, other Product Strategy team members, etc.
Work with technology partners to define the scope of work, participate in planning activities and partner in decision-making
Who We Are
We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 through 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.
If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you're looking for the next step in your career, you've come to the right place.