Design Operations Strategist - ( 2111270 )
Description
We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
We value diversity, equity, and inclusion. We value the power of an inclusive culture and a strong sense of belonging. We see to infuse diversity and inclusion in everything we do while promoting culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.
Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson's commitment to a diverse and inclusive workforce please click here The Power of Difference at https://plc.pearson.com/careers/diversity-equity-inclusion.html Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Qualifications
As the Design Operations Strategist, you will provide agility to the User Experience and Digital Channels & Experience (DC&E) organizations through centralized tools, systems, and services that enhance speed and quality of execution. This role will work closely with Design Operations, Operations Strategy, User Experience, and DC&E Leadership Teams to evolve our operating model and raise the bar for our practice. You will help drive cross-org design operations, design team culture, and evolve processes, systems, and programs that enable the org to scale with strength in a creative, focused environment. Collectively, Design Ops is responsible for partnering across our organization to transform and optimize the impact, productivity, scalability, and culture of Design and eCommerce at Pearson. You will work with the Product Design leads and business stakeholders in Global Product, Direct to Consumer, Technology, HR, and Finance to execute your daily activities.
People skills are essential in this position, as you will be looked to as someone with all the answers - or at least someone who knows how to find the answers. You will continually advocate for and influence change while fostering a positive and productive environment for the team. You conduct yourself in ways that build and maintain trust while also extending trust yourself and hold yourself and others accountable.
Duties & Responsibilities
Provide program management leadership and operational support throughout our design organization and across partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence.
Support and drive the design team culture, evolving processes, systems, and programs that enable the team to scale with strength and build an exemplary brand and product experiences in a creative, focused environment.
Define and drive strategy for budget programming, headcount forecasting, and expansion of Design presence.
Drive governance, processes, and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics/budget tracking.
Play an integral role in cross-functional strategic planning efforts to understand and bridge business priorities with Design output.
Measure, improve, and maintain Design impact metrics, ensuring they align with company objectives and effectively communicate the value of Design on the business.
Manage resources and vendor programs, ensuring allocation for optimal impact and advocating for additional resources that align with the growth of the rest of the company.
Advise on organization-wide strategy and planning.
Lead strategic initiatives in partnership with cross-functional working groups.
Act as liaison and evangelize design with partner groups - HR, Recruiting, Finance.
Create a process for identifying, prioritizing, and staffing work towards efficiency.
Work closely with the Leadership Team to drive, develop and execute on the vision, mandate, and operating model of Design & DC&E groups, drive, develop, and execute the strategic direction of the orgs, develop and establish effective working relationships with internal and external stakeholders, provide oversight, mentoring, coaching, and communication.
Core Responsibilities
Track and visualize resource allocation across multiple products and projects.
Develop, manage, and clearly communicate key quantitative metrics to design leadership regarding project status and the health of Design Operations.
Collaborate with design leadership, planning, and leading departmental meetings and activities.
Organize and maintain departmental resources.
Manage user access to design tools and software, making sure designers have what they need to do their job.
Facilitate the onboarding process for new designers joining the team.
Assist with vendor relationships, SOW processing, and PO payments.
Continuously seek ways to improve the processes, practice, and culture of the design team.
Qualifications
Strong analytical and problem-solving skills with a process-oriented mindset.
Strong leadership skills and comfortable working with colleagues at all levels of the organization.
Ability to apply broad work experience and knowledge to analyze complex. problems and consistently identify critical elements, variables, and alternatives to develop solutions.
Ability to develop and maintain constructive and cooperative working relationships with others.
Understands team dynamics, fostering a positive team environment.
Strong attention to detail and organization skills.
Strong negotiating, problem-solving, analytical, and critical thinking skills.
Confident and clear communicator with strong interpersonal skills.
Good business acumen and collaboration skills.
Ability to handle confidential information.
Excellent written and verbal communication skills.
Experience working with cross-functional teams.
Able to facilitate the right balance between not enough process (chaos) and too much (bureaucracy).
Familiarity with Jira, Confluence, Aha, Figma, and Miro helpful.
The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $60K-75K. This position is eligible to participate in a sales incentive plan.
Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/
LI-POST
Primary Location : US-RE-Remote
Work Locations :
US-Remote
Remote
Job : Project/Programme Management
Organization : Global Product
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Job Posting : Aug 4, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2111270