The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
Preferred Qualifications
Bachelor's degree in mathematics, economics, finance, computer science, information management or statistics
Experience as a data analyst
Experience using project management tools
Proficiency in Microsoft Excel (including Pivot Tables and VLOOKUPs)
Excellent written and verbal communication skills
High level of attention to detail
Strong problem-solving skills
Knowledge of Business Process Model and Notation ?
Job Summary
Our fast-paced Credit Policy and Product Development team is looking for a Workflow Analyst able to produce in-depth reports that inform strategic and operational decisions. This team member collects, monitors and studies team data to create custom reports that help control workflow, identify staffing needs and ensure compliance with industry standards. In addition, this team member looks at existing business processes and makes specific recommendations about what data needs tracking and how it can be used to improve our process. This team member has extraordinary attention to detail, curiosity and a proven ability to tell a story with data.
Responsibilities
Regularly report on incoming work and team output
Identify, analyze and interpret trends in investor policy changes
Oversee implementation of workflow management tools
Collect, refine and score team objectives and key results
Who We Are
Detroit-based Rocket Companies® is a family of businesses providing simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in several different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you're looking for the next step in your career, you've come to the right place.